Dutch Customer Support Specialist

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

About the Role

We are looking for a Dutch-speaking Customer Service Representative to join our global team in this role you will support customers with inquiries provide accurate information and ensure a high-quality service experience.

This position offers the opportunity to work in an international and regulated industry environment.

Key Responsibilities

  • Handle customer inquiries via phone email or chat
  • Provide information and support regarding medical devices
  • Ensure accurate documentation of all interactions
  • Follow company procedures and compliance guidelines
  • Deliver high-quality customer service
  • Collaborate with internal teams to resolve customer requests

Requirements

  • Dutch and English (minimum C1 level English required)
  • Previous experience in customer service is an advantage
  • Strong communication and empathy skills
  • Ability to work in a structured and regulated environment
  • Problem-solving mindset
  • Attention to detail and customer focus

What We Offer

  • Competitive salary package
  • Welcome bonus
  • Relocation support
  • Attendance bonus
  • Performance-based incentives
  • Private health insurance
  • International work environment
  • Career development opportunities
  • Training and onboarding program

Why Join Us

This role provides an opportunity to grow within an international organization working in a supportive environment focused on customer experience and quality service.

Application

Interested Apply now or send your CV to:

About the Role We are looking for a Dutch-speaking Customer Service Representative to join our global team in this role you will support customers with inquiries provide accurate information and ensure a high-quality service experience. This position offers the opportunity to work in an internation...
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