Store Clerk Lead Part-time San Diego

This position prepares the way of salvation and exaltation by making essential gospel teachings resources and services accessible to all of Gods children. This position fosters an environment of reverence and respect for customers and ensures a productive and Christlike environment for the staff. This is a lead clerical position which works under minimal supervision and acts as a mentor and guides the work of other staff members. This role is intended to be used in larger distribution stores with $750k revenue annually and regular part-time/full-time salesclerk staff of three or more. This role is used in the Salt Lake City Centerville and Provo/BYU distributions stores and may be considered for use in other larger stores. The incumbent of this role must be endowed and hold a current recommend.

Directs all store operations for a very small store or supports a supervisor 2 in very large store.

Acts in a leadership capacity assigning and directing the work of other staff members and provides training and development for the stores staff

Provides feedback and coaching to employees

Helps prepare staff members weekly schedules and assignment of daily tasks

Greets customers and ascertains customers needs

Provides high-quality customer service providing product knowledge to assist customers and assists in motivating others to do the same

Develops understanding of contents and/or properties of all products to adequately serve customers

Responds to customer questions regarding curriculum proper fitting of clothing or issues of similar complexity and interests with customers to resolve concerns of moderate to high complexity

May provide personal fitting consultation to customers at distribution store

Operates point-of-sale terminal finalizes sale of selected products processes returns and manages register opening and closing process

Oversees or assists store supervisor to ensure the store is attractively displayed well-presented and that there is adequate inventory on the shelf

Oversees or supports all aspects of inventory receiving and counting assures the inventory on the floor is adequate to meet customer needs and assists in ordering and replenishment to ensure proper stock levels

Maintains awareness of and helps with the attainment of key performance indicators including: inventory goals expense goals sales goals and exceptional customer service

May provides back-up support on behalf of store leadership during absence or when needed which may include payroll and timekeeping duties

May perform and/or oversee housekeeping duties to ensure facility equipment and storage areas are in good condition

Ability to work as scheduled and needed (including Saturdays and holidays)

Assists in other operational responsibilities as needed

Part-time 28 hours per week

401K

Two years post high school education in business retailing merchandising or related field and two years experience in business retail customer service or equivalent combination of education and experience

Previous experience leading the work of others

Ability to complete internal customer service training within one month of hire

Functional understanding of computer applications including: MS Word MS Excel MS Outlook or related programs

Proficient use of point-of-sale systems and terminology and ability to troubleshoot basic technical systems and tools

Excellent interpersonal skills including written and verbal communication skills

Ability to effectively address questions and issues

Ability to lead delegate and direct the work of others

This position operates in a retail environment

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as: standing for long periods of time stooping bending and lifting up to 40 pounds