Assistant Branch Manager
Austin, TX - USA
Job Summary
Position Purpose:
The Assistant Branch Manager (ABM) at Heritage plays a critical role in supporting the Branch Manager to achieve excellence in branch operations financial performance and customer satisfaction. This position requires a strategic mindset operational leadership financial insight team development and relationship management. ABM ensures efficient branch operations drives revenue growth fosters a high-performing team and contributes to strategic planning initiatives that sustain long-term success.
Key Responsibilities:
Operational Leadership: Support the Branch Manager in implementing company standards optimizing warehouse and branch operations and driving initiatives that enhance productivity and efficiency.
Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics executing sales strategies and identifying opportunities for sales growth.
Team Development: Lead mentor and develop branch staff including warehouse personnel drivers and inside sales teams. Provide training performance feedback and foster a collaborative high-performing workplace.
Customer Relations: Build and maintain strong relationships proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans leveraging market and operational insights to drive branch growth and operational excellence.
Reporting and Analysis: Generate and review branch performance reports including financial results staffing forecasting and efficiency inventory levels and customer satisfaction metrics providing actionable insights for decision-making.
Operational Compliance and Safety: Ensure adherence to company policies safety standards and operational procedures. Maintain a safe organized and efficient warehouse and branch environment.
Travel Requirements:
Up to 25% travel to regional meetings customer worksites and branch locations to support operational excellence relationships and branch/team development.
Physical Requirements:
This role involves both office and warehouse responsibilities. The ABM must be able to sit stand walk bend reach and lift up to 75 pounds.
Minimum Qualifications:
Minimum of 12 years (or more) experience in a warehouse distribution or supervisory/assistant management role; prior experience in Landscape or related industry preferred.
Demonstrated ability to manage teams oversee operations and execute processes efficiently.
Ability to pass criminal background/drug screening.
12 years in a supervisory or assistant management role in warehouse/distribution; preferred in a relevant industry.
Job Location: National Structure - Austin
13292 Pond Springs Rd Austin TX 78729
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.
Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (Agency) the Company has no obligation to pay the Agency any fee for submission offer placement or any service without a fully executed contract of service covering the engagement.
Required Experience:
Manager
About Company
SRS Distribution is the fastest-growing network of independent roofing and building supply distributors serving the United States.