Customer Service Consultant Biggest Telecom Account

Sutherland

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profile Job Location:

Alexandria - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Act as a front-line interface with US customers
  • Role involves responding to customers over the phone and resolving their inquiries.
  • Work remote from anywhere inside Egypt after 6 Months
  • Maintaining the customer experience and providing the best image to the company.
  • Provide excellent customer service to inbound callers.
  • Solve customer concerns.
  • Sell client products & offers.

Offered Package:

  • Attractive Packages Sales bonus scheme Overnight Shift Allowance.
  • Social Insurance and Private Medical Insurance Coverage.
  • Fun team activities

Working conditions:

  • 2 Days off per week
  • Rotational shifts.
  • 9 working hours including 1-hour Break.
  • Transportation for Night and Overnight Shift

Qualifications :

 

  • Fluent in English C1 is a Must
  • Graduates Dropouts are welcome to apply. 
  • Alexandria resident is a must.
  • Egyptian Nationality is a must.
  • Having Call Centre (English Account) is preferred.
  • Soft and communication skills.
  • Males & Females

Remote Work :

No


Employment Type :

Full-time

Act as a front-line interface with US customersRole involves responding to customers over the phone and resolving their inquiries.Work remote from anywhere inside Egypt after 6 MonthsMaintaining the customer experience and providing the best image to the company.Provide excellent customer service to...
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About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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