Project Management Supervisor ANICM

JOB DESCRIPTION:

Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.

The Opportunity
This position works out of our Abbott Thailand location in the ANI International Nutrition. As the Project Management Supervisor youll have the chance to manage and increase the customer satisfaction level by focusing on the external customers and supporting the internal customers.

What Youll Work On

1. Manage to increase external customer satisfaction level:

• Engage customers by encouraging high-value activities and events.
  • Negotiate agreements with the vendors hotels subcontractors to ensure the cost effectiveness with highest quality of service.
  • Source venues recommend and engage catering acquire supporting technology and coordinate development of materials to execute a quality event.
  • Work closely with Commercial team committees to effectively promote events to target customers and obtain accurate event.
  • Communicate politely with customers by email letter face to face and telephone for companys events.

• Participate in developing the basic CRM strategy of the companys
  • Relationship-building with key account customers.

• Cooperate with others manager to improve NPS score and activities
  • Visit customers for the provision of one-to-one service and developing complaints or feedback procedures for the use of customers.

• Represent and deliver service excellence that is in keeping with the reputable company image.

2. Manage to increase external customer satisfaction level

• Ensure high standard of general secretarial services for General Manager
• Manage travel arrangement for Country Manager and other employees including coordinating destination accommodation and logistics arrangements.
• Act as local support on organization of VIP Visits Regional / Asia-Pac / Worldwide Meeting held in Thailand.
• Handle HR administration matters such as recruitment process organization chart employees database headcount and annual/sick leave reporting (both of Abbott headcount and distributor headcount).
• Responsible for purchasing and maintenance of office equipments e.g. computers fax machine copy machine LCD DLP etc.
• Active committee member of AEAC (Abbott Employees Activity Committee) which organizes employees morale enhancement and team building activities on a regular basis.

Required Qualifications

• Bachelors degree required MBA or Masters Degree preferred or equivalent.
• Minimum 5 years experience in a senior administrative role preferably in multinational industry.
• Knowledge of organization operating procedures and policies.
• Good interpersonal skills.
• Able to exercise effective judgment sensitivity creativity to changing needs and situations

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

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The base pay for this position is

In specific locations the pay range may vary from the range posted.

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