Network Engineer Level 2

H-Tech Supports (HTS) provides cutting-edge IT and network solutions tailored to the needs of enterprise markets around the world. With a global team of expert IT engineers HTS offers professional consulting data solutions and maintenance services to address the evolving technological demands of its clients. The company specializes in a wide range of managed IT support services including end-user support hardware and software troubleshooting site surveys remote and on-site assistance and more. Leveraging deep operational experience and technical expertise HTS helps clients overcome challenges optimize resources and innovate for business success. By delivering comprehensive services HTS aims to enable businesses to achieve their full potential.

Tasks

• Provide Level 1 & Level 2 support for network-related incidents and change requests
• Troubleshoot and manage Enterprise LAN (Data Center & Campus) WAN and WLAN environments
• Monitor network performance and ensure high availability across global infrastructure
• Perform remote network management and monitoring for distributed environments
• Support 24x7 NOC operations for global clients
• Plan and execute network device upgrades patches and maintenance activities
• Collaborate with hardware and software vendors to resolve complex issues
• Maintain documentation for network configurations processes and troubleshooting

Requirements

• Strong hands-on experience with LAN WAN and WLAN technologies
• Experience with Load Balancers (F5 Citrix Cisco)
• Knowledge of SD-WAN solutions (Viptela Silver Peak VeloCloud Meraki)
• Expertise in Wireless technologies (Aruba Cisco Meraki)
• Solid understanding of MPLS DMVPN and QoS
• Experience with DHCP DNS and IPAM
• Hands-on experience in VPN technologies (IPsec GRE) NAT/PAT
• Strong knowledge of Routing Protocols (RIP EIGRP OSPF BGP IS-IS)
• Expertise in Switching Technologies (VLANs Trunking 802.1X STP variants HSRP VRRP VTP)