Jr Technical Business Analyst (PLM)

Beverly Hills, CA - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Junior Technical Business Analyst to support the delivery enhancement and ongoing maintenance of business-critical systems and processes. This role will act as a liaison between business stakeholders and technical teams helping define requirements support issue resolution document workflows assist with testing and help ensure solutions align with business goals. The Business Analyst function serves as a systems specialist and partner between the business and technical teams with a strong focus on requirements gathering clarity of scope and efficient delivery.

This is a great opportunity for someone early in their career who is analytical organized technically curious and excited to learn how enterprise systems support functions such as merchandising product creation planning production operations and related business workflows. The role is well aligned to teams that support PLM ERP integrations and operational process improvements.

Key Responsibilities:

Partner with business stakeholders to gather organize and document business and system requirements for new requests enhancements and process improvements.
Help define the business problem clarify objectives identify key requirements and support scoping for incoming work.
Serve as a point of coordination between business users and technical teams to ensure clear communication and shared understanding.
Support day-to-day issue triage troubleshooting and resolution across business platforms and third-party systems.
Assist with testing activities including test case preparation validation of new functionality and bug tracking.
Create and maintain documentation such as process flows business requirements SOPs release notes and user guides.
Help monitor system usage data quality and process adherence and support analysis that improves system effectiveness and data integrity.
Participate in project implementation activities from requirements gathering through testing training and post-launch support.
Support cross-functional meetings by capturing action items following up on open questions and helping keep work organized and moving forward.
Build strong working relationships with stakeholders across departments and develop an understanding of the business processes supported by technology.
Help ensure changes stay within agreed scope and that new out-of-scope requests are properly documented and routed through the intake process.

What Success Looks Like:

Requirements are clearly documented and aligned to business goals before work begins.
Stakeholders feel informed supported and confident in the status of their requests.
Testing is thorough and issues are surfaced early.
Documentation is clear current and useful for both business and technical teams.
Small enhancements and support requests move efficiently while larger initiatives are scoped and routed appropriately.
The analyst grows into a trusted partner who improves communication visibility and execution across teams.

Preferred Attributes:

Curious and eager to learn.
Collaborative and service-oriented.
Comfortable with ambiguity and changing priorities.
Process-minded but pragmatic.
Interested in both business operations and technical systems.

Qualifications:

1 3 years of experience in business analysis systems analysis project coordination technology operations or a related role.
Bachelor s degree in Business Information Systems Computer Science Engineering or a related field preferred.
Strong written and verbal communication skills with the ability to translate business needs into clear documentation.
Strong organizational skills and high attention to detail.
Analytical mindset with the ability to break down problems and identify practical solutions.
Comfort working with multiple stakeholders in a fast-paced environment.
Basic understanding of business systems software development lifecycle concepts and system implementation processes.
Experience with requirements documentation testing data analysis or process mapping is a plus.
Exposure to PLM ERP retail supply chain merchandising or apparel industry systems is a plus.
Familiarity with tools such as Asana SharePoint ticketing systems Excel and reporting or BI tools is a plus.
SQL or other technical/reporting skills are a plus.

Benefits:

401(k).
Dental Insurance.
Health insurance.
Vision insurance.
We are an equal-opportunity employer and value diversity equality inclusion and respect for people.
The salary will be determined based on several factors including but not limited to location relevant education qualifications experience technical skills and business needs.

Additional Responsibilities:

Participate in OP monthly team meetings and participate in team-building efforts.
Contribute to OP technical discussions peer reviews etc.
Contribute content and collaborate via the OP-Wiki/Knowledge Base.
Provide status reports to OP Account Management as requested.

About us:
At OP we help you harness the power of technology for maximum impact. A technology consulting and solutions company we offer advisory and managed services innovative platforms and staffing solutions across a wide range of fields including AI cyber security enterprise architecture and beyond. For nearly two decades we ve been challenging the status quo of the consulting industry serving up fresh ingenious thinking through a radically lean structure. Together this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.