Liner Agency Manager

An exciting opportunity for an experienced shipping professional to take on a Liner Agency Manager role within a well-established maritime and logistics environment. This position combines operational oversight and commercial responsibility with a strong focus on delivering service excellence managing key principal relationships and driving business growth in a fast-paced international setting. The Liner Agency Manager will be responsible for overseeing all liner agency activities while driving commercial performance and ensuring alignment with principal standards and operational best practices.

Key Responsibilities

• Act as the primary point of contact for the shipping principal
• Manage end-to-end liner agency operations including bookings documentation and customer service
• Drive commercial performance through market analysis and business development initiatives
• Build and maintain strong relationships with clients freight forwarders and key stakeholders
• Monitor market trends and competitor activity to identify new opportunities
• Ensure compliance with principal requirements KPIs and reporting standards
• Lead mentor and develop the agency team
• Oversee financial processes including invoicing disbursement accounts and month-end reporting
• Implement and improve operational processes systems and SOPs
• Coordinate closely with port operations logistics providers and internal teams
• Prepare performance reports and business updates
• Represent the organisation in client meetings and industry engagements

Candidate Profile

• Bachelors degree in Logistics Supply Chain Business Administration or related field
• Minimum 4 years experience in shipping liner agency or freight forwarding
• Strong understanding of container shipping operations and documentation
• Proven experience in sales business development or commercial roles
• Exposure to working with global shipping carriers is advantageous
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Commercial mindset with strong analytical and problem-solving skills
• High attention to detail
• Fluent in French and English (essential for the market)