Job Description

Curiosity is the greatest asset an investigator can bring to the job. If you are always asking questions to understand a situation and can communicate complex details effectively this may be the job for you.

SAIF is looking for an individual who can provide detailed investigations of workers compensation claims in northeast Oregon. The job includes interviewing injured workers employers and witnesses as well as gathering documents capturing video observations and collecting other evidence. The goal is to produce an objective report that enables accurate claim management decisions. The successful investigator will be organized flexible and self-motivated.

Please note: The selected candidate must reside and work within 60 commutable miles from Pendleton Oregon.

Responsibilities

• Evaluate investigation requests to determine action required and develop investigation plans. Identify appropriate questions as needed to gather facts.
• Interview injured workers providers employers witnesses and other pertinent individuals by phone and in person to obtain facts needed to complete investigations.
• Investigate third party and catastrophic losses
• Make field observations and conduct surveillance to identify activity levels and patterns of injured workers and make recommendations for further investigations.
• Prepare and submit timely objective concise and accurate written reports of findings.
• Secure evidence and documentation as required to support facts gathered through investigation.
• Testify and present evidence at administrative hearings and other legal proceedings.
• Develop and refer relevant information to SAIFs SIU third party return to work premium audit safety services underwriting and other appropriate SAIF resources and divisions.
• Participate in internal and external training opportunities to develop and maintain a working knowledge of relevant aspects of workers compensation rules regulations corporate policy and investigative related issues.
• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms expectations and ways of communicating. Work effectively with others who have different perspectives backgrounds and/or work styles.
• This position requires driving a SAIF vehicle or personal vehicle on behalf of SAIF. The incumbent is required to possess and maintain a valid drivers license in their state of residence along with an acceptable driving record according to SAIFs policy.

The following qualifications are recommended:

• Three years of investigative experience in insurance claims criminal justice or a related field which demonstrates ability to analyze facts and use investigation tools is preferred.
• Prior experience with workers compensation insurance and/or surveillance investigations is preferred.
• High school diploma or equivalent is preferred.
• Other combinations of skills and experience may be considered.

Next step

To receive consideration please submit your resume with a cover letter by the close of this recruitment. We want your submission to count so be sure its complete.

This recruitment will close on Friday May 1 2026.

If a sufficient number of qualified applications are received this recruitment may close early.

Compensation & Benefits

SAIF provides a wide range of benefits to employees who work at least 20 hours per week including health care retirement savings plans paid time off and more. For additional information about SAIFs total rewards visit our website at: Total rewards ()

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status such as regular full-time regular part-time seasonal or temporary employment.

Veterans

We provide preference to qualifying and disabled veterans. For more information please visit us

Since 1914 SAIF has been taking care of injured workers helping people get back to work and keeping rates low by focusing on workplace safety. Together with our partners we strive to make Oregon the safest and healthiest place to work.

For questions related to this job please reach out to us at .

SAIF is an Equal Opportunity Employer that values diversity in its workplace.