Assistant Manager, Social Media

Get to Know the Team

Grab Indonesias Social Media team sits under the Marketing team and manages Grabs owned social channels end-to-endfrom content planning publishing into performance insights. We partner with vertical teams to support their goals on social while strengthening Grabs brand proposition as a technology company that does good for the country.

Get to Know the Role

As an Assistant Manager (Social Media Strategist) you will own multiple workstreams. You will translate business needs into clear social plans covering content direction KOL/influencer collaboration social media orchestration and execution discipline from briefing to post-mortems. You will help raise quality and speed through stakeholder management performance-driven iteration and repeatable workflows that reduce rework and improve delivery consistency. You will report to the Manager and will be based onsite in our Jakarta Office.

The Critical Tasks You Will Perform

• Build social-first strategies that translate into executable plans (channels formats cadence creative routes).
• Drive end-to-end execution across: intake/brief plan production approvals publishing post-mortem; manage scope dependencies risks and escalation.
• Create and apply quality gates (pre-publish checks approvals log complete handovers) to minimize rework and publishing errors.
• Produce meaningful insights: connect performance to what happened / why / next actions and iterate based on data patterns.
• Demonstrate innovation by proposing new ideas and building lightweight processes that improve speed and quality (e.g. briefing templates trend response workflow QA checklists).
• Ensure brand safety and cultural sensitivity flag risks early and use community feedback loops to inform future content decisions.

Qualifications :

What Essential Skills You Will Need

• 5 years in social media strategy/content strategy (brand or agency).
• Minimum Bachelors degree from any major.
• Experience working with creators/KOLs or UGC programs (as part of portfolio evidence).
• Ownership of end-to-end social delivery and campaign planning (brief post-mortem).
• Proven analytical experience with applicable recommendations: Comfortable reading performance data beyond vanity metrics
• Experienced in managing multiple stakeholders & external partners/agencies driving working-level alignment across multiple stakeholders by clarifying objectives scope timelines inputs and trade-offs

As a part of the screening process we want to see how you move from strategy to results. Please share your campaign portfolio containing:

• Campaign Blueprint One strategy example (objective insight routes channel execution plan)

• Ownership Proof 12 end-to-end deliveries you led (with quality/timeline evidence)
• Impact Data One case where your analysis drove specific optimizations with measurable results

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time