Business Expert Digital Commerce (mfd)

The Business Expert Digital Commerce oversees all platform solutionsincluding Data and Customer Self-Serviceensuring strategy requirements and cross-squad initiatives are aligned and executed effectively. Working closely with the Platform Lead the role manages optimizes and tracks performance to deliver seamless customer-centric experiences. It supports growth by driving digital project rollouts collaborating with cross-functional and local teams and acting as the key connector between markets stakeholders and technical teams. Additionally it builds organizational capability through playbooks eLearning and upskilling initiatives.

Job Responsibility

• Own crossplatform business topics ( Data CSS) ensuring alignment and coherence
• Act as the primary interface between local country teams and the platform organization clarifying and validating demands
• Translate business needs into actionable technical requirements and communicate constraints clearly to stakeholders
• Challenge assumptions and ensure decisions are grounded in validated business rationale
• Review triage and enforce quality standards on incoming requests before they reach development teams
• Collaborate with Platform Lead Squad Leads and Operations Managers to maintain alignment stability and continuous improvement

Qualifications :

• 6 years experience in digital product management digital commerce or related enterprise environments
• Strong business acumen with ability to translate between technical requirements and business needs
• Proven track record of owning crossfunctional topics and driving them from ambiguity to resolution
• Handson expertise in with managing project content digital platform operations (websites apps content management) mobilefirst customer experiences and the ability to analyze digital performance metrics.
• Excellent understanding of mobile-first website designs customer onboarding and App interfaces.
• Skilled in tracking and interpreting KPIs using analytics tools (Google Analytics Looker Studio)
• Experienced in project/program management incident handling and ticketing tools (Jira Wrike)
• Strong stakeholder management across multicountry environments with excellent communication collaboration and conflictresolution skills

Additional Information :

• Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager 30 days of holidays.
• Training: A comprehensive training offer via our own training center or externally.
• Well-being: Health days with lots of health checks and information about your well-being company medical care including a range of preventive services such as flu shots OTHEB employee assistance program. 
• Exciting life on campus: Free gym and sports classes Rioba coffee bar canteen with discounted meals for employees many campus events.
• Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
• Comfort: Good transport connections free parking spaces JobBike. 
• Company pension plan: You will receive a contribution to your company pension. 
• Family driven: Three daycare centers for children on campus support of holiday camps for children of employees.

Remote Work :

No

Employment Type :

Full-time