GSOC Analyst
Cape Town - South Africa
Job Summary
Who We Are Looking ForWe are looking for a GSOC Analyst to join our team in Cape ideal candidate must be detail-oriented have a strong aptitude in communication and analytical thinking when responding to events as well as having a team-first mentality. Daily responsibilities will focus on the monitoring of global events from a variety of sources assess impact and then disseminating those incidents to the appropriate parties. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience. The Analyst will regularly monitor security camera systems and coordinate with physical security teams to respond to any position requires shift work which can include afternoon/nights/weekend and public holidays as well as the ability to work 8 to 12-hour You Will Work OnMonitor Camera & Alarms of assigned locations providing dispatch and investigation when neededMonitoreventsthroughopen-sourcecollectionandcoordinationwithlocalassetsRespond to inbound calls from employees and security personnel providing customer service-focused responsesWrite securityincident investigation reports to provide situational awareness and communicate risks to managementMonitor designated online tools to conduct situational awareness on social media platformsCollect evaluate and disseminate intelligence to support action plans based on credibility and likelihoodContributetoproceduresandprocessestostandardizeandenhanceriskmanagementWork closely with different security teamsProvide emergency and non-emergency security system monitoring event dispatch and emergency notification servicesProcess and maintain a wide variety of files logs reports and formsThis Job Description is not a comprehensive list of all required activities duties or responsibilities. Duties responsibilities and activities may change at the discretion of the leadership at any time with or without noticeWhat You Will Bring A bachelors degree in a related field or equivalent military experience is advantageous - Political Studies / International Relations / Social ScienceHave an interest or direct experience in the following: Executive Protection Intelligence Operations Critical Incident Management or Corporate SecurityMustbewell-versedincurrenttechnologiesandopen-sourcesearchmethodologiesMust be a competent user of Microsoft Suite Slack and other similar toolsMust be willing to sign an NDA and maintain strict confidentialityMust be able to communicate effectively both verbally and in writingAbility to maintain a professional demeanor during stressful situationsMust be able to quickly adapt and excel in dynamic situationsDemonstrated organizational and time management skillsSuccessful client management experienceA demonstrated history of effective conflict resolution skillsMaintain composure in dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situationsAbility to attend training events that fall outside normal work hoursExperience working with Genetec (CCTV/Alarm Monitoring )is strongly preferredWork environment This job requires the physical and mental capacity to effectively perform all essential addition to other requirements the job may include the and meet company standards for background and reference checks and drug tests if requiredExposure to sensitive and confidential informationRegular computer usageAbility to handle multiple tasks concurrentlyManual dexterity required for occasional reaching and lifting of small objects and operating office equipmentMust be flexible with the ability to work evenings odd hours and weekends with little noticePlease only apply if you meet the above criteria
Required Experience:
IC
About Company
Crisis24, a global leader in crisis and risk management, provides tailored solutions to support businesses, their leaders, and employees.