Scheduling Manager

What is great about the role

This role offers the chance to lead a team that plays a central part in delivering repairs and maintenance services to customers. Your work will make a real difference to how quickly repairs are completed and how positive the customer experience is.

You will be part of a supportive leadership team and have the opportunity to shape how scheduling works across the service. There will also be opportunities to introduce improvements make better use of technology and develop your team.

You will also have the opportunity to shape future workforce plans by creating demand forecasts analysing service trends and insight and developing capacity plans that keep pace with customer need and investment priorities.

Most importantly you will have the chance to build a positive team culture where people feel supported and confident in their roles.

Where does this role fit in

The Scheduling Manager sits within the Trades Department and reports to the Head of Responsive Repairs.

You will lead the Scheduling Supervisors and Schedulers and work closely with Repairs Managers Trade Supervisors Customer Services Housing and Asset teams. You will also be part of the wider Repairs Leadership Team helping to improve services and deliver a consistent customer-focused approach.

What skills and experience do you need

You will have experience leading teams within a repairs maintenance or trades environment with a strong understanding of how scheduling or workforce planning supports service delivery.

You will ideally have experience using performance data forecasting demand and translating this into practical workforce or capacity plans.

You will be confident communicating with a range of people and able to build strong working relationships across teams. You will enjoy solving problems improving processes and supporting others to succeed.

You should be comfortable using IT systems and working with performance information to monitor and improve services.

A full UK driving licence is required as some travel between locations may be needed.

What are the pay and benefits

Time off and Flexibility

• This is a hybrid role based from either our Cwmbran or Swansea Trades office. Your base will be the location closest to your home and the role includes working across South Wales.
• Working days are predominately Monday to Friday or you can work compressed hours on a 9 day fortnight.
• 26 days holiday plus Bank holidays. Rising to 31 days with an extra day for each full year of service.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

Money and Pensions

• The exact salary is 50013 for a 40 hour full time permanent position
• 45p per mile for mileage allowance
• Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%.OrDefined Benefit (DB) 1/80^thof final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• Theoptionto be either weekly or monthly paid.

Your Wellbeing

• Sick Payrising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to 100 reimbursement towards eye tests and glasses.
• Free counselling coaching wellbeing team and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

Getting Around

• Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility)
• Cycle to Work Scheme

Your Development

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

Perks & Recognition

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15000 brands.
• Colleague Discount platform.

FREDIE

At Codi Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or 0

How do you apply

If you have the skills experience and enthusiasm required to be our next difference maker please follow the prompts to apply now. We just need an up-to-date CV short/ focused cover letter along with a few contact details so that we can get back in touch with you.

Who are Codi group

Codi Group is among Wales largest not for profit housing and care organisations offering safe homes tailored support and thriving communities where people can 2024 Pobl and Linc joined forces uniting our shared values and strengths to enhance services and create more opportunities across Wales forming Codi. Together we are dedicated to being compassionate inclusive and making a positive impact every day.