Group Product Manager

This role is based in Sydney with 2-3 days a week in office in Surry Hills.

Why this role exists:

Everlab is building the platform to look after peoples health for their entire lives. Not just an app but the infrastructure to connect every available healthcare service give people comprehensive data on their health and deliver truly personalised care.

Were growing extremely fast the team is still lean the problems are genuinely hard and were about to scale locally and globally. This is the moment to join.

That sounds like a technology company. It is. But its also a clinical company an operations company and a member experience company - all at once. The product decisions we make dont just change a screen. They change a clinicians workflow a members health journey and an ops teams capacity.

Were hiring a Group Product Manager who thrives in that kind of complexity. Someone who can hold the full picture - customer experience design clinical commercial operational and technical - and turn it into a coherent product strategy across multiple domains. This person will own several product areas set the bar for how product work gets done at Everlab and be the connective tissue between what we build and what actually happens in the real world.

This isnt a role for someone whos only ever shipped software to engineers and designers. We need a product operator someone who knows that the gap between a deployed feature and a real outcome is bridged by people processes and cross-functional coordination.

What youll do:

• Own product strategy and execution across multiple domains Set the vision and roadmap for 2-3 product areas (e.g. clinical platform member experience diagnostics coordination). Define what we build why and in what order - grounded in member needs clinical outcomes and commercial impact. Make the hard calls about what we dont build.

• Drive cross-functional outcomes not just shipped features Work across engineering clinical operations design and growth to ensure what we ship actually delivers the outcome we intended. Own the full spec-to-impact lifecycle - problem framing solution design delivery adoption measurement and iteration. Shipping isnt done until members and clinicians are getting value.

• Raise the bar on taste delight and the tiny details Have strong judgement around what good looks like - from microcopy to flow from defaults to edge cases. Sweat the details that make the experience feel effortless and trustworthy and ensure quality is consistent across channels (app comms clinician experience ops tooling).

• Navigate the clinical-commercial intersection Many of our product decisions sit at the boundary between clinical duty-of-care and commercial opportunity. Youll need to reason through these tensions with nuance - ensuring we do right by our members while building a sustainable business.

• Set the standard for product work at Everlab Define how we frame problems write specs make prioritisation calls and communicate decisions. Coach PMs and cross-functional partners to think in outcomes not outputs. Build the rituals and frameworks that make good product work repeatable without killing startup speed.

• Be the bridge between leadership and execution Translate company strategy into product plans that teams can act on. Communicate trade-offs progress and risks to founders and leadership with clarity and conviction. Your specs and briefs should be CEO-readable. Your roadmap decisions should be defensible with evidence.

• Get your hands dirty At Everlabs stage the Group PM isnt above the work. Youll jump into a clinical workflow to understand why a feature isnt landing. Youll dig into Hex or PostHog to answer your own questions. Youll write the spec when it needs writing and unblock the team when somethings stuck.

What youll bring:

Experience & background

• 7 years in product management in Startup or Scale up environments with at least 2 years owning multiple product areas or teams

• Demonstrated experience in healthcare operations-heavy or regulated environments where product success depends on more than just software - where operational clinical or physical-world outcomes matter

• Track record of driving cross-functional initiatives across engineering operations clinical or similarly complex stakeholder groups - not just collaborating with but resolving real tensions between competing needs

• Hands-on experience with analytics and observability tools (e.g. Hex PostHog Datadog or similar) - you ground decisions in evidence not just instinct

• Experience mentoring or managing PMs

Skills & mindset

• You have excellent product taste. You can articulate what delight means in a healthcare context and you know when small experience improvements compound into trust retention and better outcomes

• You have judgement around quality and craft - you notice the sharp edges inconsistencies and confusing moments others miss and you drive teams to fix them

• You instinctively ask what happens downstream before you ask what should we build You think about the clinician mid-consult the ops team at scale the member who didnt open the email

• You can hold clinical commercial operational and technical considerations in your head simultaneously and make a call - even with incomplete information

• You write with clarity. Your specs briefs and updates dont require a follow-up meeting to understand

• Youre data-informed but not data-paralysed. You know when to run an experiment and when to just make the call

• You build systems and frameworks that make good work repeatable but you know when to stay scrappy

Who you are

• A product operator not just a product builder. Youve worked in environments where the product only succeeds if the operations clinical workflows or real-world processes around it also work

• Someone with strong convictions loosely held. Youll advocate for a direction but youll change your mind when clinical or operational reality pushes back

• Youre energised by the intersection of hard problems not frustrated by them. The fact that a single product decision touches engineering clinical safety member experience and Medicare billing isnt a headache; its the puzzle you want to solve

• Youve read the room in a cross-functional meeting and changed your approach mid-sentence. You know that alignment isnt about being right - its about building trust

• You genuinely believe that preventive health can be better and you want to be the person who makes it so

Working at Everlab:

• Do work that matters: Were building the future of preventive health. Use your skills to prevent disease improve access to personalised care and reduce pressure on the health system.

• Work-life flexibility: Hybrid working with 2 to 3 days in the office plus flexibility to manage life beyond the 9 to 5 when it matters.

• Experience Everlab as a customer: Full access to the Everlab health program provided after successfully passing probation.

• Share in our success: Employee Share Option Plan included as part of your total remuneration. We grow together.

• People youll love working with: A welcoming mission-driven team of smart thoughtful people doing meaningful work.