Director of the Bronco Bookstore Cal Poly Pomona

Another Sources clientCal Poly Pomona Enterprises is recruiting aBookstore Directorto join their team in Pomona CA.

Heresa little about Cal Poly Pomona Enterprises:

Cal Poly Pomona Enterprises supports the educational mission of Cal Poly Pomona by providing essential services that enhancethe studentexperience and campus life. As an auxiliary organization itoperateskey campus services-including retail dining and administrative support-with a focus on innovation service excellence and financial sustainability.

Located in Pomona California Cal Poly Pomona is one of the top polytechnic universities in the nation known for its learn by doing philosophy and diverse student population. The Bronco Bookstore plays a vital role in supporting student success by providing access to course materials technology and campus essentials while balancing affordability and operational independence.

About this role:

Reporting to the Chief Operating Officer the Director of the Bronco Bookstore provides strategic financial and operational leadership for Cal Poly Pomonas independent bookstore and Bronco One Card Office.

This roleis responsible forleading a fully self-supporting retail operation that serves the campus community while advancing the Universitys academic mission. The Director will shape long-term business strategy oversee financial performance and drive innovation across course materials retail operations and student servicesall whilemaintaininga strong focus on affordability service excellence and sustainability.

Learnmore about the Bronco Bookstore: & Impact

• Serve as the primary representative of the Bronco Bookstore to faculty students University administration and external partners;adviseleadership on bookstore trends risks and opportunities

• Ensure departmental compliance with organizational and university policies by reviewing and approving plans goals and service activities; evaluate progress toward objectives

• Develop manage andmaintainaccountability for annual operating and capital budgets financial performance and year-end inventory and audit activities

• Provide strategic leadership for course materials and textbook programs including faculty engagement publisher relationships affordability initiatives and Inclusive / Instant Access models

• Oversee daily operations of the Bookstore and Bronco One Card Office

• Collaborate with staff toestablishpolicies and procedures across procurement loss prevention shipping and receiving customer service and store operations

• Provide strategic oversight of the bookstores website e-commerce platforms and online services to ensure accuracy and a strong customer experience

• Lead product mix pricing sourcing and spaceutilizationdecisions using sales and inventory data to drive performance and growth

• Establish advertising promotions and marketing campaigns

• Oversee customer service standards and resolve escalated concerns to ensure a positive andequitableexperience

• Prepare and analyze reports related to sales income expenditures and inventory performance

• Lead long-range business planning and strategic initiatives to support financial sustainability and evolving campus needs

• Authorize payments and purchases

• Foster open communication among staff peers and students

• Support and promote diversity equity and inclusion initiatives in staffing and bookstore programming

• Partner with bookstore peers across other campuses to share best practices and stay current on industry trends

• Participate in a work schedule that includes evenings weekends andspecial events

Qualifications

• Associate degree in a related field (experience may be substituted on a year-for-year basis)

• Minimum of 5 years of full-time retail or bookstore management experience

• Strong interpersonal and communication skills with the ability to engage effectively at all organizational levels

• Knowledge of inventory management practices

• Experience with retail bookstore point-of-sale and accounting systems

• Ability to build andmaintainrelationships with internal and external stakeholders

• Proficiencywith Microsoft Office (Word Excel Outlook) and standard office tools

• Ability to interpret and apply policies and procedures across a variety of situations

• Strong initiative resourcefulness and attention to detail

• Ability to manage in alignment with organizational values

Preferred Qualifications:

• Bachelors degree

• Experience with educational technology in a campus environment

• Experience with online sales and e-commerce platforms

Whatsin it for you:

Theanticipatedannual salary range for this position is$119000 $148000.

Cal Poly Pomona Enterprises offers a competitive benefits package designed to support employee well-being financial security and work-life balance.

Equal Employment Opportunity

All employment with Cal Poly Pomona Foundation Inc. is at-will and shall continue only upon the mutual consent of the Foundation and the employee. This means that an employee mayterminatehis or her employment with the Foundation at any time with or without cause or prior notice and that the Foundation mayterminatean employees employment at any time with or without cause or prior notice.

Cal Poly Pomona Foundation Inc. is an Equal Opportunity compliance with the Americans with Disabilities Act Cal Poly Pomona Foundation Inc. may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodation with the employer.

Another Source works with their clients on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. As youread throughthe job posting and review the list of qualifications (and/or preferred) please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.

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