Graduate Business Analyst Claims 2027

The Graduate Business Analyst role supports TALs claims transformation by translating complex operational workflows into clear actionable requirements that guide technology delivery. Its a handson role suited to someone curious about claims eager to build BA capability and motivated by work that directly impacts how transformation is embedded across the business.

In This Role You Will:

• Document detailed claims workflows and create accurate process maps that highlight inefficiencies.
• Develop business requirements and user stories grounded in real consultant needs.
• Support workshops by capturing pain points workflow challenges and operational insights.
• Maintain requirements documentation ensuring traceability and identifying conflicts between business needs and technical constraints.
• Participate in UAT to validate that solutions improve operational workflows and record issues from a business perspective.
• Work closely with Technical BAs to ensure smooth handoffs and complete wellstructured requirements.

Qualifications :

Who we are looking for:  

• A strong academic track record (distinction average or above) preferably in a Business Commerce or related discipline. 
• Effective verbal and written communication skills. 
• Well-rounded background with experience across community and / or extra-curricular activities. 
• Genuine Interest in life insurance business operations and customer impact.
• Adaptability and willingness to work in ambiguous evolving environments.
• Leadership qualities developed through high school university work experience and / or extracurricular activities. 

Who can apply: 

To apply you must be an Australian/New Zealand Citizen or have Permanent Residency and have completed an undergraduate degree or postgraduate degree in the last two years or complete prior to the program start date. Please note this is a Sydney-based role.

If this sounds like an opportunity for you we encourage you to apply today. Please attach a CV and/or cover letter and a copy of your academic transcripts.

Additional Information :

Our benefits: 

• Company-paid income protection insurance and life and total permanent disability insurance. 
• Wellbeing resources to support your physical mental and financial health. 
• Our offices have fitness facilities; a fully equipped gym daily onsite classes in Boxing HIIT Yoga Pilates and Zumba. 
• End-of-trip facilities including bike racks and showers or employees are entitled to discounted memberships at nearby gyms. 
• Discounts on everyday spending at over 350 popular Australian stores. 
• Community Days - paid leave to give back to the community by volunteering mentoring or fundraising causes. 
• Blended ways of working a mix of working from home and in the office. 

Important to us 

Every Australian life is different. And we know the value of having different people from all walks of life with varied points of view. 

Work is a big partof life and we work hard to make it one of the best parts. We offer a workplace thats inclusive and flexible supporting our people with options that let them make the most of their careers. We dont just say it; we do it. 

#LI-Hybrid #ThisGradLife

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time