Operations Assistant PH Remote

Position: Operations Assistant

Employment Type: Full-Time (40 hours per week)
Time Zone: Fixed Schedule (UK Time)
Compensation: $10 USD per hour

Key Responsibilities

• Own stock visibility and maintain inventory accuracy across the D2C channel
• Monitor stock levels across Shopify warehouses and fulfilment partners
• Coordinate stock takes and maintain accurate inventory reporting
• Track availability of components and finished goods across suppliers
• Ensure stock records remain accurate and aligned in Cin7
• Manage day-to-day Shopify order flow and ensure fulfilment accuracy
• Support order processing exception handling and issue resolution
• Coordinate with 3PL partners to ensure timely dispatch and delivery
• Monitor bundle and kit inventory requirements for D2C orders
• Support product setup SKU mapping and stock syncing workflows
• Help simplify operational complexity across the D2C channel
• Coordinate stock movement between suppliers factories and warehouse partners
• Liaise with multiple warehouse providers and external partners
• Ensure all inbound and outbound stock movements are accurately logged
• Support production-to-warehouse handoff workflows
• Track warehouse performance and escalate operational issues promptly
• Improve communication across supply chain stakeholders
• Act as a bridge between daily operations and leadership priorities
• Support the Operations Manager across forecasting fulfilment logistics and reporting
• Liaise with external partners (factories warehouses 3PL providers)
• Proactively flag stock risks shortages or fulfilment issues
• Support process improvement initiatives to reduce complexity
• Assist with ad hoc operations tasks across retail and D2C

Requirements

• Strong experience in operations inventory supply chain coordination or logistics
• Excellent stock control and reconciliation skills
• Strong operational experience with Shopify
• Experience with Cin7 is a major advantage
• Advanced skills in Excel / Google Sheets
• Comfortable working with multiple suppliers and warehouse partners
• Strong communication skills with a high sense of ownership
• Experience in food beverage or FMCG industries is highly desirable
• Process-oriented mindset with a focus on simplification and efficiency

Tools & Systems

• Shopify
• Cin7
• Google Sheets
• Warehouse & 3PL systems
• Internal inventory trackers