Restaurant Host (Part-Time), The Set Hilton Santa Barbara Beachfront Resort

EOE/AA/Disabled/Veterans

The Hilton Santa Barbara Beachfront Resort is seeking a warm outgoing and service-driven Restaurant Host (Part-Time) to join the team at The Set! The ideal candidate is welcoming attentive and highly organized with a passion for creating exceptional first impressions and delivering outstanding guest experiences.! Ideally situated on Californias Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbaras culture and history throughout the 24-acre resort. Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment best-in-class benefits package career growth opportunities free meal during shift PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program!

If you have a passion for creating memorable experiences for guests and want to bring your expertise within the hotel hospitality industry then this is the perfect opportunity!

The preferred candidate will possess:

• A minimum of six months of customer/guest service experience as a Host/Hostess.
• Ability to write and communicate fluently in English is essential to the role.
• Flexibility to work a varied schedule including mornings evenings weekends and holidays.
• Most importantly a service heart to deliver a high level of service to our guests!

Shift Pattern: Part-Time

Shifts: MID/PM

Hourly Rate: $17.00 per hour

What will I be doing

As a Restaurant Host/Hostess you would be responsible for welcoming guests and escorting them to their seats for dining in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties as needed
• Assist others with side work including but not limited to cleaning stocking folding silverware etc.
• Ensure knowledge of menu
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!