Organizational Change Management (OCM) Manager

Job Summary

As the Organizational Change Management (OCM) Manager you are responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations. This role requires experience expertise and balance in both strategy and execution pull-through from intake thru adoption. Role will be accountable for the design and execution of change strategies that enable adoption sustainment and realization of business outcomes. The OCM Manager partners closely with IT leadership business leaders program teams and functional stakeholders to ensure changes are understood embraced and embedded into daily operations and deliver measurable outcomes. Strong background in ERP implementations and manufacturing background strongly preferred.

Key partnerships include IT Global Process Owners Sales HR Growth & Strategy and others.

Key Responsibilities

Change Strategy & Planning

• Develop and execute comprehensive change management strategies aligned to business objectives
• Assess change impacts and organizational readiness across people processes and behaviors
• Define change plans including stakeholder engagement communications training and adoption metrics
• Design and manage key enabling change strategy deliverables including but not limited to: stakeholder analysis communication strategy & plans learning plans

Adoption Measurement & Sustainment

• Define and track adoption engagement and readiness metrics
• Identify resistance and risks implementing mitigation strategies
• Support sustainment planning to embed new ways of working into culture processes and performance management
• Align change efforts with HR Communications Operations and other enabling functions
• Contribute to OCM standards tools and continuous improvement practices

Requirements:

• Undergraduate Degree in Business Administration Organizational Development or a related field
• Masters Degree in the above preferred.
• 7-10 years proven ability to lead large-scale complex global transformation initiatives in a fast-paced matrixed organization from execution thru adoption. ERP implementation experience strongly preferred.
• Proven track record of adoption planning metrics and value realization to measure change impact business case benefits.
• Prosci certification.
• Consulting background working with a variety of clients and transformation initiatives desired.
• Ability to influence across all levels of the organization.
• Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals.
• Advanced understanding of change management methodologies such as but not limited to Kotter Prosci ADKAR as well as process improvement frameworks like LEAN/Six Sigma and Agile.
• Strong ability to collaborate across all levels and with executive leadership influence decision-making and foster alignment across diverse teams and geographies.
• Exceptional communication and interpersonal skills with the ability to build trust inspire collaboration and navigate cultural and geographic diversity.
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success.
• Experience navigating a global organization.
• Certifications in project management (PMP) or process improvement (LEAN/Six Sigma) are highly desirable.

Preferred Skills & Experience

• Experience supporting largescale transformations digital implementations or operational change.
• ERP change management experience driving implementations across a global workforce.
• Background in manufacturing operations or enterprise environments (strongly preferred but not required).

Key Success Measures

• Adoption and sustainment of change aligned to business outcomes
• Leader and stakeholder confidence in change execution
• Reduced resistance and faster realization of intended benefits
• Strong integration of people process and technology change

Travel: upwards of 25% domestic and international.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

About Vertiv

Vertiv is a $10.2billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware software analytics and ongoing services. Our portfolio includes power cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus Ohio USA Vertiv employs around 20000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to

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