Sales Support Administrator Apprentice

Southampton - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Do you love organisation customer interaction and keeping things running smoothly Join us as a Sales Support Administrator.

The Sales Support Administrator is responsible for assisting customers with order progress calls and any additional related sales support duties. They will ensure agreed processes are followed and perform all duties in a manner which ensures total quality and effective customer service.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.

About the role:

The Sales Support Administrator will be responsible for the following duties:

Dealing with customer order progress enquiries both by telephone or email ensuring they are dealt with in a professional and timely manner
Proactively communicates to customers when delivery delays occur on their outstanding orders ensuring also that the appropriate Inside/Outside and Sales Manager is notified accordingly
Run and issue backlog reports on weekly basis to customers defined by the UK Inside Sales manager
Communicate and coordinate with other departments within PEI Genesis worldwide
Ensure that all administrative procedures/work instructions are followed completely as directed by management and/or the PEI Genesis and ISO9001 standard
Cover responsibilities of other Sales Support team members in their absence

What are the career prospects at PEI-Genesis UK Ltd

There are many opportunities for growth and professional development once the apprenticeship is complete opening the door to a strong and rewarding career path.

Essential Skills:

It is essential that the Sales Support Administrator has the following skills and personal qualities:

GCSEs in maths and English with at least a grade C/4 or equivalent
Microsoft Office proficiency
Excellent organisational skills.
Display strong communication skills
Problem solving
Teamwork

About You

About Us

PEI-Genesis is a global leader in the design and assembly of custom engineered connectors and cable solutions for harsh environments. PEI partners with customers to design engineered solutions that meet specific application requirements and then delivers with speed service and consistent quality that is unmatched in the industry.

Company Benefits:

Cycle to work scheme
X2 life assurance
Hybrid working
Healthcare cashback plan
Free access to mystrength mental wellbeing support app
Toothfairy app
25 days holidays plus bank holidays. (holiday increases with length of service up to 30 days)
Pensions provided by Aegon up to 7% employer contribution
Free annual pension reviews
Free onsite parking/charging

Dont miss out on this excellent opportunity; apply for the Administration Apprentice role today!

Required Experience:

Unclear Seniority

Do you love organisation customer interaction and keeping things running smoothly Join us as a Sales Support Administrator.The Sales Support Administrator is responsible for assisting customers with order progress calls and any additional related sales support duties. They will ensure agreed process...