Integration Support Technical Consultant
Job Summary
TransUnions Job Applicant Privacy Notice
What Well Bring:
We Are TransUnion:TransUnion is a major credit reference agency and we offer specialist services in fraud identity and risk management automated decisioning and demographics. We support organisations across a variety of sectors including finance retail telecommunications utilities gaming government and insurance.
What Youll Bring:
Were looking for an Integration Support Technical Consultant to join our growing team.
Working within a small dedicated team of integration experts the role supports client evaluations of TransUnion API Solutions and provides integration support and technical consultancy services to both new and existing clients. It also involves offering bestpractice advice on the implementation and testing of TransUnion API Solutions.
Day to Day Youll Be:
Key point of contact with both the clients technical and business teams throughout the integration process enabling the client to go live as soon as possible.
Provide an excellent customer service which puts us ahead of our competitors for ease of integration.
Have an excellent technical understanding of how clients can be setup and configured to best meet their requirements.
Troubleshoot API integration related client queries to a high standard.
Supporting product teams with product enhancements or new product initiatives.
Build and maintain software development toolkits (SDKs) for TU API Solutions.
Assisting the sales teams in responding to tenders / RFIs and delivering technical presentations to prospective clients (pre-sales).
Essential Skills & Experience:
Customer focused.
Able to understand products and services from a technical point of view.
Strongcommunicationskills;the abilitytotranslatecomplex technical conceptsin a way whichnon-technical userscan understand is key.
Forward thinking with a problem solving mentality.
An understanding of Application Programming Interfaces (API).
An understanding of XML and JSON.
Strong analytical skills.
Strong interpersonal skills.
Good presentation skills.
Strong organisational and time management skills.
Use of Microsoft Office including Word PowerPoint Excel and Outlook.
Desirable Skills & Experience:
An understanding of XML-SOAP Web Services including WSDL/XSD XPath and XSLT.
An understanding ofREST services.
A basic understanding of software development principles i.e. functions classes and object orientation.
A basic understanding of systems and network architecture including secure transport protocols such as TLS.
Impact Youll Make:
Whats In It For you
At TransUnion you will be joining a friendly forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
26 days annual leave bank holidays (increasing with service)
Global paid wellness days off a bonus day off to celebrate your birthday
A generous contributory pension scheme access to the TransUnion Employee Stock Purchase Plan
Private health care a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion a place to grow:
If theres something on the list of essential / desirable skills that you cant quite tick off dont let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real lets confront it so we can continue to grow and thrive together
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion were committed to fostering an inclusive and diverse workplace where all individuals talents and perspectives are valued. When you apply for a position with us youre not just joining a team youre becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting
Interview & Hiring Process:
Most of our recruitment processes are virtual so youll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
We do not accept any unsolicited CVs from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
#LI-Hybrid
Find out more about Life At TU UK:
is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Analyst Customer Support OperationsRequired Experience:
Contract
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more