Zoho Operations Coordinator
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Pinerium is seeking a highly organized and process-driven Zoho Operations Coordinator to support the day-to-day operational efficiency of the Zoho Solutions Department.
This role is responsible for ensuring internal workflows run smoothly operational data remains accurate tasks are properly tracked and cross-functional processes are aligned with Pineriums standards. The ideal candidate will play a key role in improving coordination visibility accountability and execution across sales delivery support and training functions.
Responsibilities
Operational Coordination
- Support daily operations across the Zoho Solutions department.
- Monitor ongoing tasks workflows and departmental activities to ensure progress.
- Track internal requests and ensure timely completion by responsible teams.
- Identify operational bottlenecks and escalate issues when needed.
Process Management
- Ensure teams follow approved workflows SOPs and operational standards.
- Support implementation of new internal processes and continuous improvements.
- Maintain process documentation templates and internal operating guidelines.
- Help standardize recurring activities across departments.
Data Accuracy & Reporting
- Maintain accurate operational records and activity logs.
- Prepare weekly and monthly performance reports.
- Support dashboard updates and management reporting.
- Monitor KPIs and highlight trends delays or performance gaps.
Cross-Department Support
- Work closely with Sales Project Management Support Finance and Pinerium Academy teams.
- Ensure smooth handovers between departments.
- Support resource coordination and task alignment when required.
Systems & Tools
- Support operations using Zoho applications such as Zoho Projects Zoho Desk Zoho Analytics Zoho WorkDrive and related tools.
- Ensure records are properly maintained in operational systems.
- Promote disciplined use of internal systems and tools.
Requirements
- Bachelors degree in Business Administration Operations Management Information Systems or related field.
- 13 years of experience in operations coordination administration project support or process management.
- Strong organizational and multitasking abilities.
- Excellent attention to detail and process discipline.
- Strong reporting and analytical skills.
- Good communication and stakeholder coordination skills.
- Experience using ERP CRM or project management systems (Zoho preferred).
- Proficiency in Microsoft Excel and reporting tools.
- Fluency in English (Arabic is a plus).
- Additional Requirement: Candidate must have their own laptop.
- Must be a non-smoker (all types).
Benefits
- Competitive salary and growth opportunities.
- Exposure to high-performing SaaS and digital operations environment.
- Career path into Operations Management or Project Management.
- Continuous learning through Pinerium Academy.
- Structured professional and growth-focused workplace.
Required Skills:
Pinerium is seeking a highly organized and process-driven Zoho Operations Coordinator to support the day-to-day operational efficiency of the Zoho Solutions Department. This role is responsible for ensuring internal workflows run smoothly operational data remains accurate tasks are properly tracked and cross-functional processes are aligned with Pineriums standards. The ideal candidate will play a key role in improving coordination visibility accountability and execution across sales delivery support and training functions.
About Company
Pinerium is an ICT company for integrated solutions that help various business through a wide range of services we offer: 1- ICT services and solutions including Network Routing and Switching, Wireless Mobile Communications, Call Centers Solutions (VoIP), Security, Virtualization, Int ... View more
