Manager, Global Travel Operations

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

The Global Travel Operations Manager serves as the operational owner of Gileads Global Travel Program with primary responsibility for day-to-day program oversight supplier performance management policy execution and user experience. This role partners closely with Indirect Procurement Category Leaders Travel Management Company (TMC) internal stakeholders and travel suppliers to ensure consistent compliant and efficient travel operations across the enterprise.

The successful candidate will bring deep experience managing corporate travel programs with a proven ability to execute operationally while contributing to broader program strategy. They must be comfortable navigating complex evolving environments; influencing stakeholders without direct authority; and collaborating across functions. The role requires strong communication skills and the ability to engage effectively with senior leaders in a dynamic setting.

Key Responsibilities:

Global Travel Program Operations

• Manage the operational execution of Gileads global corporate travel program ensuring alignment with established policies controls and governance frameworks.

• Lead day-to-day management of Travel Management Company (TMC) relationship including service delivery oversight issue resolution and escalation management.

• Serve as the primary operational point of contact for the TMC and key travel service providers.

• Partner with Procurement Category Management to ensure operational execution aligns with contracted terms sourcing strategies and supplier frameworks.

• Ensure consistent travel program delivery across regions geographies and business units.

• Participate in the development of the travel category strategy and technology roadmap providing operational input to inform prioritization sequencing and implementation planning.

• Lead the implementation of strategic initiatives to optimize the corporate travel program leveraging industry best practices market insights and Gileads business needs to drive operational efficiency compliance and traveler experience.

• Partner with Corporate Security and Compliance teams to support traveler safety high-risk country travel approvals and regulatory requirements.

• Collaborate closely with Procurement Meetings & Events Finance IT Security and business stakeholders to ensure seamless integration across related programs.

• Manage day-to-day operations of the EU Posted Workers Directive (PWD) process coordinating with agencies and internal stakeholders to support timely registrations and resolve issues in accordance with compliance requirements.

• Support ongoing PWD compliance and process execution including monitoring ticket intake and follow-up maintaining documentation safeguarding sensitive data and escalating risks.

• Establish and monitor key performance metrics maintaining dashboards to ensure transparency visibility and adoption of travel program initiatives across the organization.

Basic Qualifications

• Bachelors degree required advanced degree preferred

• Signigicant experience in corporate travel management travel operations procurement operations or supplier program management

Preferred Qualifications

• Direct experience managing a global travel program or large-scale travel operations environment

• Proven experience working with a TMC and global travel suppliers

• Strong understanding of travel policies compliance requirements and traveler risk management

• Demonstrated ability to manage multiple workstreams simultaneously in a global organization

• Strong stakeholder management skills with the ability to influence and resolve issues without formal authority

• Experience leveraging data and reporting to drive operational decisions and continuous improvement

Leadership Competencies

• Results-oriented with strong execution discipline

• High attention to detail

• Strong communication with the ability to translate complexity into clear guidance

• Collaborative inclusive and solutions-driven

We are pleased to share that Gileads Stockley Park and Holborn offices are planning to come together at a new London headquarters at 1 Triton Square NW1 fromapproximately Q22027. Applicants should consider this planned location change when applying for this role. Gileadoperatesa flexible working policy offering a balanced approach with two days of remote working and three days working onsite.

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences Inc. and its subsidiaries and affiliates (collectively Gilead or the Company) to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law all employment actions relating to issues such as compensation benefits transfers layoffs returns from layoffs company-sponsored training education assistance social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds which may include an individuals gender race color national origin ancestry religion creed physical or mental disability marital status sexual orientation medical condition veteran status and age unless such protection is prohibited by federal state municipal provincial local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.