Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
MAIN PURPOSE OF ROLE :
- Supports phone staff by providing assistance in escalated customer inquiries concerning organizational products or services.
- Provides information when responding to complex customer inquiries regarding customer accounts and billing.
- Typically requires in-depth knowledge of multiple products/services.
- The support provided is not related to assistance with computer technology.
MAIN RESPONSIBILITIES :
- As Customer Service Specialist the role will work under limited supervision and apply subject matter knowledge in the area of internal Customer Support (Non-Technical).
- Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
- Hanldes customer telephone queries aiming to clarify orient and direct detected problems toward a solution.
QUALIFICATIONS :
- Education : Associates Degree ( 13 years)
- Experience/Background :Minimum 2 years At least 2 years of experience in a medical laboratory environment field service clinical experience or diagnostic product experience
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
Thailand > Bangkok : Rasa One Building B 17th Floor UnitPhaholyothin Rd
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Keyboard use (greater or equal to 50% of the workday)
Required Experience:
Unclear Seniority
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
