Stage Manager REMOTE

Position Overview

The Stage Manager is primarily responsible for being the member of the Production Team who owns the development and execution of the cue calling aspects of a show. The Stage Manager will typically be collaborating with a Show Producer but sometimes will be the Show Production Lead of a session. The Stage Manager reports to the Associate Director Event Production.

NOTE: This position is a REMOTE (Hybrid) work location. The ideal candidate can live anywhere in the U.S. but preferably near a major airport due to the frequency of travel for events.

Key Job Responsibilities

Event Pre-Production

Collaborate with the Event Producer and/or Show Producer to create and maintain show production documents (Run of Show Cue Sheet Media Grids Scripts etc)

Attend internal and customer calls as they related to the ROS or other session elements

Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders.

If a producer is not involved act as the client point of contact for all show production elements.

Event

Collaborate with the Show Producer to run internal and client rehearsals.

Own the room once doors are open managing the operating crew and calling the show.

Proactively and independently troubleshoot and resolve production issues as they arise.

Collaborate with the Encore Hotel and Technical Teams to ensure customer expectations are exceeded.

Maintain documentation and ensure the show team has updated copies

Post-Event

Attend internal and client debriefs

Ensure all documentation is updated and archived

Relationship & Team Management:

Manage and build client relationships across multiple events to bring consistency.

Perform other duties as needed for Event Production.

Job Qualifications

3-5 years experience with building cue sheets and calling shows.

Bachelors degree in relevant field preferred

Onsite crew management experience

Strong client relationship skills strong written and oral communications skills and detail oriented

Knowledge of hospitality industry

Computer proficiency required including MS Office

Proficiency in ShoFlo requested but not required.

Competency Group

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality

Manages Complexity

Value People

Collaborates

Physical Requirements

Team membersmust be able to meet the physical demands abovein order tosuccessfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of:Continuously FrequentlyOccasionallyand Never.

Team membersmust be able to meet the physical demands abovein order tosuccessfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.â

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperaturesand todirtsandand/or dust.â The working conditions will vary between moderately quiet to noisy volumes.âTeam memberswill use high-endaudio visualequipment and electricalcomponents andwill be exposed to heights via lifts and ladders.âTeam membersmay be asked to work in multiple hotel locations.â Working times will include irregular hours and on-call status including days eveningsweekendsand holidays.ââTeam membersmust adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.ââ

Office

Work is performed primarily in an office environment.â Working times may include irregular hours and on-call status including days eveningsweekendsand holidays.ââ Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling on an individual venue or a representation of venues in that city or area.

Up to75% travelrequired

The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills effortsrequirementsor working conditions associated with the job.â While this is intended to bean accuratereflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Required Experience:

Manager