Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Data Expert within PNCs Data Model & Analytics Customer Data Solutions organization you will be based in Pittsburgh PA or Tysons Corner VA.

The Customer Data Analytics & Solutions team is responsible for strengthening the reliability quality and consistency of customer data across the enterprise. This role focuses on delivering analytical and data driven solutions that enable accurate compliant and trusted customer information to support critical business decisions.

The position plays a key role in implementing targeted solutions for high impact customer data challenges including consumer contact data consent management entity resolution and customer relationship representation. The ideal candidate brings strong analytical rigor hands on data expertise and the ability to operate across business risk and technology partners to reinforce enterprise data integrity.

Role Responsibilities

Advance the evolution of consumer data products spanning customer contact data consent and preferences householding and entity resolution
Develop customer data analytics and solutions to support business decision making operational efficiency and regulatory needs
Partner with technology data engineering and platform teams to design prototype and deliver production ready data and analytics solutions
Act as a trusted data and analytics partner for stakeholders across business risk and governance functions

Preferred skills and experience:

Strong foundation in data analytics including data sourcing profiling modeling and analysis
Translate ambiguous business questions into clear analytical approaches and defensible insights
Hands on experience with analytics reporting or data tools (e.g. SQL Python Spark Power BI Tableau dashboards or similar platforms)
Understanding of data quality data consistency and data governance concepts
Strong problem solving and communication skills with the ability to operate in cross functional environments
Comfortable working in fast paced request driven settings where priorities may evolve
Experience with consumer products and strong business knowledge of banking products and services
Experience working with enterprise customer data preferably in banking or financial services
Familiarity with modern analytics automation or AI enabled tools (e.g. Copilot low code platforms AI assisted analysis)

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation data acquisition and archive recovery.
• Helps advise business applications and operations counterparts to ensure data integrity and availability.
• Structures the environment and creates logical storage units especially for size and physical locations to map database elements into logical units.
• Implements and supports technologies for managing and effectively utilizing multiple information sources formats and uses. Resolves data integration and security issues for adherence to the organizations quality standards.
• Researches customers needs conducts awareness and promotional sessions for potential customers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking Competitive Advantages Data Analytics Data Mining Data Science Machine Learning (ML)

Competencies

Application Design Architecture Business Intelligence Data Architecture Data Governance Data Mining Emerging Technologies Informatics/Information Sciences IT Standards Procedures & Policies Modeling: Data Process Events Objects Root Cause Analysis (RCA)

Work Experience

Roles at this level typically require a university / college degree with 5 years of industry-relevant experience. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.