Business Analyst 1

Position Summary

The Business Analyst I Export Operations supports global export activities by managing the order-to-delivery lifecycle and ensuring the smooth movement of products from North America to international markets. This role is highly operational and logistics-focused requiring strong coordination across internal teams external partners and global customers.

The position serves as a key point of contact for assigned accounts working to resolve shipment issues remove roadblocks and ensure timely accurate delivery. This individual will play a critical role in maintaining visibility across export orders supporting logistics transactions and improving overall shipment performance.

Key Responsibilities

• Track and manage export orders throughout the full order-to-delivery (OTD) lifecycle
• Monitor vehicle/product movement through ports and logistics networks to ensure timely delivery to global regions
• Serve as the primary point of contact for export customers logistics partners and internal teams
• Communicate order updates delays changes and issue resolution to stakeholders
• Identify and resolve roadblocks impacting shipment flow and delivery timelines
• Coordinate logistics-related financial transactions including rebilling and reconsignments
• Collaborate with third-party logistics providers and partners to manage shipments and resolve issues
• Analyze and report on order status delays and performance metrics
• Support validation builds and pre-production order tracking including status updates and issue escalation
• Partner with cross-functional teams (logistics finance operations and product teams) to ensure alignment and execution
• Generate and review reports related to order issues production timing and shipment readiness
• Support system access reporting tools and issue resolution related to order management platforms
• Participate in demand planning logistics and operational review meetings
• Provide backup support for team members on critical tasks as needed

Qualifications

• Strong analytical and problem-solving skills with the ability to identify root causes and drive solutions
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work independently and collaboratively in a fast-paced environment
• Customer-focused mindset with the ability to support global stakeholders
• Proficiency in Microsoft Office Suite (Excel Word PowerPoint)
• Experience working with order management logistics or ERP systems preferred

Requirements

• 13 years of experience in logistics supply chain operations or a related field
• Experience supporting global shipping export operations or international logistics preferred
• Familiarity with logistics processes financial transactions and shipment tracking
• Ability to adapt quickly and manage changing priorities
• Comfortable working with data reporting tools and multiple systems

Preferred Qualifications

• Experience with global export operations and international shipping regulations
• Prior experience working with third-party logistics providers or freight partners
• Exposure to manufacturing automotive or high-volume distribution environments
• Experience collaborating with global cross-functional teams

Work Environment

• Hybrid schedule (combination of onsite and remote work)
• Flexible working hours within a standard full-time schedule
• Fast-paced collaborative environment supporting global operations

Additional Details

• This is a time-sensitive role supporting ongoing export operations
• Position is open due to a backfill with a focus on onboarding quickly
• Candidates should be available to start promptly following standard pre-employment processes