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Job Description Summary:

Job Description:

The Rehab Transportation Coordinator is responsible for the safe timely and customerfocused transportation of patients visitors and staff across postacute care settings hospital campuses and designated offsite locations. This role provides highquality nonmedical support while coordinating transport schedules ensuring operational efficiency and maintaining excellent communication across departments. The Rehab Transportation Coordinator also transports equipment documents and supplies essential to postacute care operations as needed.

Essential Functions:

• Safely operate hospital transport vehicles to move patients visitors and staff between hospital facilities and designated locations.
• Provide courteous customerfocused service while assisting passengers with boarding and exiting the vehicle.
• Transport equipment supplies and documents as assigned ensuring items are delivered in a timely and secure manner.
• Follow all hospital policies traffic laws and safety guidelines during operation of the vehicle.
• Assist patients with mobility challenges including helping with wheelchairs walkers or personal items (nonclinical support only).
• Ensure passengers are comfortable and secure throughout transport.
• Offer directions and general assistance to visitors and staff as needed.
• Perform daily vehicle inspections (fuel fluids tires lights) and report maintenance needs promptly.
• Keep vehicles clean orderly and stocked with required materials.
• Document mileage fuel usage maintenance and trip logs accurately.
• Communicate with system transfer center and various hospital departments to coordinate timely pickups and dropoffs.
• Report delays safety concerns or incidents immediately according to hospital procedures.
• Demonstrate a friendly patientcentered approach to all interactions.
• Maintain a professional appearance and adhere to uniform and identification policies.

Other Functions:

• Maintain a professional appearance and positive compassionate demeanor when interacting with patients families and staff.
• Follow HIPAA and confidentiality guidelines when transporting patient information or speaking with passengers.
• Participate in safety training defensive driving courses and required hospital education programs.
• Performs other duties as assigned.

Additional Job Description:

Minimum Requirements

• High school diploma or equivalent.
• Valid state drivers license with a clean driving record.
• Minimum of 12 years of professional driving experience OR experience in customer service transportation or hospitality.
• Ability to lift up to 50 pounds and assist passengers with mobility devices.
• Ability to read understand and follow schedules maps and written instructions.

Preferred Qualifications

• Prior experience in a hospital healthcare campus senior living community or similar environment.
• Experience operating multi passenger vans or transport vehicles.
• Knowledge of basic vehicle maintenance.
• CPR and First Aid certification (hospital may provide training).