Service Department Head

Baker Roofing Company Service Department Head

We are seeking an experiencedCommercial Roofing Service Department Headto join our winning team. You would lead an entire service operations department for a BRC branch. Baker Roofing invests in our employees by empowering success through a competitive bonus plan and intensive training courses. We value our employees by providing competitive benefits prioritizing safety and emphasizing work-life balance.

With more than 20 locations across the Southeast Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing residential construction metal fabrication restoration and more. We pride ourselves on over 100 years of quality work investing in our employees and providing a family-centered culture.

Apply today if this sounds like the opportunity you have been looking for!

Summary

The Service Department Head iis responsible for overall results of the department including safety quality control profitability and customer satisfaction for commercial and industrial service work.

Requirements

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge skill and/or ability required.

Minimum Qualifications

• Education: High School graduate / College preferred
• Years of Experience: 5 Years minimum experience in the roofing industry
• Certifications: 30 Hour OSHA Construction card First Aid/CPR/Bloodborne pathogen training preferred.

Knowledge Skills and Abilities

• Computer Experienced with Microsoft Outlook Word Excel and scheduling
• Excellent writing skills
• Exceptional organizations skills
• High degree of self-confidence
• Motivated and professional
• Must speak English fluently and Spanish is a plus
• Extensive knowledge of roofing which includes BUR shingles tile single-ply metal waterproofing techniques and products working knowledge of trusses light weight concrete deck systems and AC work that is closely related to roofing

Essential Functions

• Provide safe working environment for BRC crews subcontractors and others
• Maintain and improve quality control
• Motivate / direct office and field employees assigned to department including interviewing hiring training and promoting employee growth
• Coordinate sales effort with salesman and provide necessary support for success of team
• Oversee setup processing and invoicing work orders
• Review aging report and resolve any issues
• Promote continual growth of department at the rate determined each quarter by General Manager
• Continual improvement of quality control and customer satisfaction
• Coordination with Department Heads and Service Managers located at other branches

Physical Demands

• Requires standing up for long periods of time
• Requires use of ladders scaffolds and stairways
• Requires ability to climb lift balance walk and handle materials
• Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing
• Requires seeing details at close range
• Requires repetitive movement bending or twisting kneeling crouching stooping or crawling
• Requires ability to stand walk lift and carry items weighing 50 pounds regularly

Work Environment

• Requires working in extremely bright or inadequate lighting conditions in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures including exposure to sounds and noise levels that are distracting or uncomfortable
• Includes exposure to contaminants hazardous material or equipment
• Mistakes are not easily correctable and have serious consequences therefore Safety procedures need to be followed
• Requires exposure to minor burns cuts bites or stings
• Requires exposure to high places or dangerous conditions

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race color religion sex national origin disability or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company please contact our Recruiting department at or emailprotected.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

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