Account Manager
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Key Account Manager is responsible for managing and growing relationships with the companys important clients. This role focuses on driving revenue growth ensuring customer satisfaction and developing long-term strategic partnerships with key accounts in the Malaysian market.
Key Responsibilities
Develop and maintain strong relationships with key clients to understand their business needs and objectives
Act as the main point of contact for assigned accounts
Identify opportunities to grow revenue through upselling cross-selling and new business development
Create and execute strategic account plans to achieve sales targets
Negotiate contracts pricing and commercial terms with clients
Collaborate with internal teams (marketing operations finance) to ensure seamless service delivery
Monitor market trends competitor activities and customer feedback
Prepare regular reports on account performance sales forecasts and pipeline
Resolve client issues promptly to maintain high levels of customer satisfaction
Ensure compliance with company policies and local regulations in Malaysia
Requirements
Bachelors degree in Business Marketing or a related field
35 years of experience in sales account management
Strong negotiation communication and interpersonal skills
Ability to build long-term relationships and influence stakeholders
Analytical mindset with strong problem-solving skills
Proficiency in CRM systems and Microsoft Office tools
Fluent in English proficiency in Bahasa Malaysia Mandarin is an advantage
Willingness to travel within Malaysia
Key Competencies
Relationship Management
Strategic Thinking
Sales & Negotiation Skills
Customer Focus
Results-Driven
Communication & Presentation Skills
Required Experience:
Manager
About Company
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