Manager, FCRM Transaction Screening Oversight and Capabilities

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Depth & Scope:

• Highly seasoned professional role requiring substantial knowledge / expertise transaction screening using the Fircosoft Continuity application
• Deep subject matter expert in transaction screening processes including sanctions internal watchlists and screening logic.
• Strong expertise in Fircosoft Continuity rule writing tuning and optimization techniques with a focus on reducing false positives without increasing regulatory risk
• Own and govern alert quality tuning cycles matching logic adjustments and threshold calibrations
• Integrate enterprise financial crime strategy into transaction screening operations and system configuration decisions
• Deep expert knowledge of banks PDLC methodology business testing and project management
• Deep understanding of Fircosoft Continuity architecture including data flows screening engines matching logic and upstream/downstream integrations
• Lead operational governance for false positive reduction initiatives and tuning governance forums
• Apply advanced analytical skills to interpret screening results identify inefficiencies and implement control improvements
• Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems requiring analysis of multiple variables including consultation with multiple stakeholders
• Uses sophisticated analytical thought to exercise judgment and identify solutions
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise
• Coordinates with key leaders to determine required capabilities prioritize the portfolio of new programs and promote usage of application capabilities
• Ensures appropriate risk controls are in place are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g. Privacy Legal Compliance Office of the Chief Data Officer etc.)
• Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
• Responsible for risk and audit management and assessments (eg. BARA/BTRA Basel ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy Legal Compliance and Office of the Chief Data Officer
• Oversees adherence to SLA issue management issue communication vendor management user group support and promoting adoption

Education & Experience:

• Undergraduate degree or technical certificate
• 7 years relevant experience in transaction screening/financial crime operations
• Deep hands-on experience in Fircosoft Continuity
• Strong understanding of payment flows regulatory frameworks and sanctions screening
• Proven experience in rule writing tuning strategies and false positive reduction programs
• Advanced knowledge of businesses supported applications supported banks PDLC methodology business testing project management change management and governance standards
• Knowledge of function policies procedures and practices
• Analytical and problem-solving skills are required
• Knowledge of current and emerging competitors and market trends
• Skill in using analytical software tools data analysis methods and reporting techniques
• Skill in mentoring/coaching others
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion
• Ability to contribute to strategic direction of the function and provide advice to senior leadership

Customer Accountabilities:

• Owns and/or maintains 3 year roadmap to establish vision clarity and alignment with the strategic and tactical direction of the business
• Business application lead/owner/manager for application strategy delivery performance access data availability & integrity data retention & disposition remediation alignment priorities plans communication
• Deployment and change management for initiatives relating to applications owned/managed
• Application and Technology budget owner/manager (excluding Innovation)
• Business SME ownership/input as required into project artifacts (ideation business case BRD DIA SRS etc)
• Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
• Responsible for access approvals and access attestation
• Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
• Works with business partners to provide input on possible work processes and system changes required to support their business
• Participates in large Enterprise programs as a SME for business functionality of the applications owned/managed
• Reviews all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
• Responsible for communication to business partners of any planned system outages that impact their channel/business process
• Reviews and signs-off of all project documentation as well as for the deployment

Shareholder Accountabilities:

• Coordinates with relevant stakeholders to support the development sound business cases with an on-going focus on reusability scalability innovation and enterprise-wide solutions
• Owns overall accountability for risk and controls for the application and manages risk assessments and testing
• Ensure adherence to guidelines and regulatory requirements under Privacy Legal Compliance and the Office of the Chief Data Officer
• Reviews and approves all in-take requests for new projects and provide directions as required on the initiative
• Tracks individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting
• Builds and maintains positive relationships with businesses technology groups and key stakeholders to identify and assess new project in-take requests.
• Maintains an end to end view of the customer business and processes to be able to triage new requests based on changing partner needs.
• Identifies and understands emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
• Ensures the team maintains compliance and procedure guidelines to support satisfactory audit results
• Manages relationships with project team members third party vendors/ service partners other technology and client areas as appropriate
• Manages and/or oversees the implementation of solutions and works closely with key business leaders to optimize and maximize the availability of service efficiency and effectiveness

Employee/Team Accountabilities:

• Participates fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business related tools and techniques
• Participates in personal performance management and development activities including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
• Leads motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contributes to a fair positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank both internally and/or externally
• Participate in knowledge transfer within the team and other business units including participation in cross-functional groups or committees (e.g. Data Councils)

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):