Senior Manager of Food and Catering Services
Sylvania, OH - USA
Job Summary
Join our Team at Portland Community College
Please Note: PCC currently limits employment to individuals residing in Oregon and Washington. Employment offers are contingent upon the ability to establish residence in Oregon or Washington.
Portland Community College will also ensure that applicants requiring reasonable accommodation for the hiring process are provided for. If reasonable accommodation is needed please contact the PCC Talent Acquisition Team at
Portland Community College is the largest post-secondary institution in Oregon and 19th largest in the nation serving approximately 80000 full- and part-time students. With four comprehensive campuses five workforce training and education centers and 200 community locations in the Portland metropolitan area our unique role is to make high-quality education accessible to everyone creating opportunities for our students and contributing to the economic development of our community.
What Youll Do and Who We Are Looking For
Under the direction of the Director of Auxiliary Services the Senior Manager of Food and Catering Services manages the day-to-day operations of District-wide food and catering services. Leads the development implementation and administration of operational policies procedures and processes in Food and Catering Services. Responds to inquiries from College departments the community and/or external agencies and supervises administrative services professionals paraprofessionals technical/support staff and/or student workers.
The Senior Manager has a focused role in ensuring compliance with food safety sanitation and health regulations. Designs and enforces safe food handling procedures as well as compliance with food-specific laws and dietary considerations across the District. The Senior Manager oversees multiple food and catering operations including direct supervision of management personnel at each location. They are responsible for all procurement installation and maintenance of food service and vending-specific equipment. This role has direct oversight for all policies and procedures related to special event management in food services and catering. Responsible for integrating strategies that have the potential to significantly impact a broad student and staff population as well as the community at large. The incumbent applies specialized technical knowledge to resolve complex problems involving stakeholders with diverging perspectives and advocacies.
Class Description: Qualifications:
Bachelors degree in Hospitality Business Administration Culinary Arts or a related field OR Equivalent combination of education and professional experience demonstrating advanced culinary and catering expertise
Five years progressively responsible food and catering services experience including three years of management-level supervision of employees (including hiring assessment discipline etc).
Demonstrated experience executing high-volume high-quality catering or banquet events including menu development food production and service delivery
Must have a valid drivers license to operate a motor vehicle in the State of Oregon and possess an acceptable driving record.
Must possess a ServSafe Manager certification or be able to obtain within 30 days of hire.
Must possess a Workplace Safety (First Aid/CPR/AED) certification or be able to obtain within 30 days of hire.
Success Criteria: (throughout the screening process you will be evaluated based on your demonstration of the following criteria):
Substantial demonstrated experience managing and executing catering or conference services including high-volume high-quality food production menu development and service delivery in educational healthcare or hospitality food service operations.
Demonstrated experience in project management program development and continuous process improvement including implementing new initiatives or improving existing serSubstantial experience leading food safety training and compliance programs including possession of a ServSafe Manager certification and demonstrated knowledge of Oregon food safety regulations OSHA workplace safety requirements applicable to food service operations and applicable county health department regulations.
Substantial experience leading food safety training and compliance programs including possession of a ServSafe Manager certification and demonstrated knowledge of Oregon food safety regulations OSHA workplace safety requirements applicable to food service operations and applicable county health department regulations.
Experience procuring vending food and food service equipment including developing and soliciting bids and contracts with vendors.
Experience managing catering conference or food service operations including establishing service standards and developing operational procedures.
Experience managing large operational budgets.
Demonstrated proficiency in operational systems including ordering inventory budgeting POS systems and basic computer applications (e.g. spreadsheets email reporting tools).
Extensive experience in cash handling and revenue generation.
Demonstrated ability to work with diverse academic cultural and ethnic backgrounds of staff and students.
Job Preferred Qualifications
Proven track record of researching developing presenting and promoting projects.
Experience Managing Union represented employees.
Ability to evaluate the effectiveness of planning processes and make recommendations for improvements.
Demonstrated ability to negotiate organize delegate & work under pressure.
Demonstrated Ability to focus attention on guest needs remaining calm and courteous at all times.
Excellent communication skills both written and verbal required.
Extensive experience in engaging with multiple stakeholders across all employee levels.
Work Environment and Physical Requirements.
Work is generally performed in a commercial kitchen environment with frequent interruptions and irregularities in the work schedule. Work hours may vary and frequent evening and weekend hours are required. While performing the duties of this job the employee is regularly required to maintain a stationary position for long periods of time (sitting or standing); communicate with employees partners and stakeholders; and operate a computer to develop work products communicate and carry out responsibilities. Additionally this role will constantly walk lift stand talk or hear for long periods of time. Employees are required to travel to other campuses to attend meetings access items and utilize equipment and rarely move or transport items up to 50 pounds. Ability to provide own transportation to and from campuses and/or offsite functions may be required.
Why Youll Love Working Here
The PCC district encompasses a 1500-square-mile area in northwest Oregon and offers two-year degrees one-year certificate programs short-term training alternative education pre-college courses and life-long learning. As part of our College community youll enjoy:
A collaborative and inspiring campus community
Opportunities for learning and professional development
Portland Community College embraces equity and inclusion as a priority. We are committed to building a community with a variety of backgrounds skills views and life experiences. The more we value equity and inclusion the more we will add value to the work we do and how we serve our students engage with each other and the Oregon Community that we serve. Creating a culture that honors equity and inclusion is our objective and the smart path forward.
Position Grade
Management KEmployment Type
Full timeTotal Rewards Package / What We Offer
Comprehensive benefit package designed to provide employees and their families including domestic partners with access to a broad range of benefit options. Includes Health Dental and Vision options Group Life Long-term Disability Long-term Care and Auto and Home Insurance programs
Oregon PERS contribution - PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employees Individual Account Program under PERS/OPSRP
Tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement
PCC provides a tuition waiver for you your spouse/domestic partner and dependent children under 24 years of age as well as partial tuition reimbursement for full-time employees at other accredited institutions
Free access to the sport centers / campus gymnasiums performing arts and cultural events
Conference and events rental space - Employees receive 50% off when on-campus for personal events
Generous Paid Leave (Pro-rated by FTE for Part-Time Employees) reference Management and Confidential Employee Handbook
14.67 hours of vacation leave per month
1 day of sick leave per month
12 paid holidays
PCC Winter Break (when College is Closed)
24 hours of personal leave per year
More detailed information on the benefits plans who is eligibleand how to enroll or make changescan be foundat you have any questions.
How We Determine Initial Salary Placement
Minimum $85646 to range midpoint of $104917. Placement will generally not exceed the mid-point based on qualifications experience and internal equity.
Oregon Veterans Preference in Public Employment
Portland Community College complies with the Oregon Veterans Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment.You will be given instructions during the application process to claim Veterans Preference in the recruitment of this position and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility please submit the following documentation:
Veterans:DD214
Disabled Veterans:DD214 and Letter from the Department of VA
Notice of the Availability of the Annual Security Report
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) you may view Portland Community Colleges (PCC) most recent Annual Security Report (ASR) on theDepartment of Public Safetywebsite. The ASR contains current security and safety-related policy disclosure statements emergency preparedness and evacuation information crime prevention and sexual assault prevention information and resources and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at allDepartment of Public Safetyoffices.
PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check
Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.
Contact PCC at if you have questions
Required Experience:
Senior Manager
About Company
As the largest college in Oregon, PCC offers high-quality and affordable education for all students. Four campuses, eight centers, and dozens of community locations offer courses and student services.