Sales Assistant- Domestic
Portland, TX - USA
Job Summary
Company Summary
Hampton Lumber is a thriving family-owned company aspiring to beNorth Americas preferred source for responsibly-sourced wood solutions. Headquartered in Portland Oregon we operate nine sawmills in Western Oregon Washington and British Columbia. We also manage timberland and operate a wholesale and import/export division.
Our mission is togrow manufacture and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber we accomplish this through our own operations as well as those of our affiliatesTrapa Forest Products Idaho Timber and RedBuilt. Our tagline Find a better way every day encapsulates our commitment to innovation and improvement across all operations.
We are guided by our core values:
- Safety Prioritize safety across all operations.
- Integrity & Authenticity Operate honestly and ethically while preserving our distinctive family-owned brand.
- Responsible Stewardship Endeavor to balance and maintain economic social and environmental values in everything we do.
- Tenacity Embrace challenges with grit determination and a can-do spirit.
- Continuous Improvement Strive to enhance our processes products and people.
- Customer Satisfaction Be nimble responsive and solutions-oriented.
- Community Engagement Be a responsive supportive and respected member of the community.
With over 80 years in the sawmill business we are proud to have cultivated the knowledge and experience needed to grow and prosper even in challenging times. We always look to the future and invest in our people new technologies and continuous improvement processes and techniques.
Overview
The Sales Assistant plays a critical role in supporting a defined group of lumber traders within Hampton Lumber Sales (HLS). This position is responsible for ensuring accurate and timely processing of transactions maintaining strong communication across internal teams and customers and proactively identifying and resolving issues that impact order flow and inventory management.
Success in this role requires strong problem-solving ability attention to detail assertiveness in communication and the initiative to anticipate needs before issues arise. This individual must be adaptable in a fast-paced trading environment and capable of balancing multiple priorities while maintaining accuracy and accountability.
Benefits Highlights
- Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
- 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
- Paid time off including eight paid holidays
- Opportunity to earn bonuses
- Employee wellness program that includes free counseling sessions financial and legal guidance and more
- Opportunities for paid training to support career advancement and personal development
Responsibilities
Sales & Transaction Support:
- Enter and process sales orders purchase orders and transfer orders accurately and efficiently
- Review daily order files and proactively identify discrepancies or potential issues
- Monitor inventory levels and coordinate necessary adjustments including work orders for inventory modifications
- Ensure accurate documentation and timely completion of shipping-related processes
Cross-Functional Coordination:
- Serve as liaison between traders vendors mills reloads Rail and Trucking teams and customers to ensure on-time and accurate delivery
- Communicate clearly and assertively to resolve order issues shipping discrepancies and inventory concerns
- Coordinate across departments to prevent miscommunication and missed handoffs
Problem Solving & Process Ownership:
- Identify potential transactional or inventory issues before they escalate
- Analyze order shipping and inventory data to determine root causes of discrepancies
- Take the initiative to recommend solutions and follow through until resolution
- Continuously looking for ways to improve workflow accuracy and efficiency
Qualifications
- Ability to prioritize and adapt in a fast-paced ever-changing environment
- Strong analytical and organizational skills
- Proficiency in Microsoft Office (Word Outlook Excel) and the ability to quickly learn internal systems such as LumberTrack
- Prior experience in sales support operations logistics or administrative coordination is preferred but not required
- Four-year college degree or relevant industry experience preferred
Preferred Skills:
- Strong Problem Solving: Ability to analyze information anticipate challenges and implement practical solutions in a dynamic trading environment.
- Detail Orientation & Accuracy: Maintains a high level of precision when managing orders inventory documentation and system transactions.
- Assertive Communication: Communicates clearly confidently and respectfully to ensure issues are addressed promptly and expectations are aligned.
- Initiative & Ownership: Takes proactive steps to identify gaps follow through on tasks and support traders and team members without waiting to be directed.
More About Us
Hampton Lumber is a fourth-generation family-owned company headquartered in Portland Oregon that has grown to become one of the nations largest privately held forest products companies. With over 80 years in the sawmill business Hampton operates sawmills in Oregon Washington and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturingfacilities throughout the U.S. All of Hamptons forestlands are certified by the Sustainable Forestry Initiative (SFI) an independent non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation wildlife habitat and climate solutions.
Community is important to us and we encourage and support our employees desire to be active in the community through volunteering and special projects. We passionately support youth education career and technical education the arts diversity and inclusion affordable housing and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!
Learn more at or follow us on Facebook:@HamptonLumber. You can also learn about our company and our priorities by visiting our blog.
EEO Statement
Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin disability protected veteran status age or any other status protected by law.
Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process please contact the Human Resources Office for the location that you are applying.
Women and minorities are encouraged to apply.
For more information about our commitment to equal employment opportunity please see these government posters: EEO is the Law and its accompanying temporary supplement.
Required Experience:
Junior IC
About Company
Aa family-owned company with sawmills throughout the Pacific Northwest, we market wood products all over the world.