Program Manager, Price Operations Execution
Austin, TX - USA
Job Summary
Key job responsibilities
Lead end-to-end program management for complex Point of Sale promotion initiatives across Whole Foods Market stores.
Drive cross-functional coordination between merchandising marketing technology and store operations teams to implement pricing strategies.
Manage promotion calendars timelines and dependencies to ensure on-time delivery of promotional campaigns.
Establish and monitor key performance metrics to evaluate promotion effectiveness and identify improvement opportunities.
Develop and maintain program documentation standard operating procedures and best practices.
Identify and mitigate risks related to promotion execution escalating issues as needed.
Lead troubleshooting efforts for complex POS promotion execution issues impacting multiple stores or systems.
Partner with technical teams to drive system enhancements and process improvements.
Communicate program status risks and outcomes to stakeholders at various levels.
A day in the life
As a Program Manager on the Price Operations Execution Team your typical day includes:
Starting your morning by reviewing program dashboards and ticketing queues to assess the health of ongoing promotion campaigns and identify any critical issues.
Leading regular standups or check-ins with cross-functional teams to align on priorities and remove blockers.
Managing the promotion calendar and coordinating with merchandising teams to ensure upcoming sales events are properly planned and resourced.
Facilitating troubleshooting sessions when complex promotion execution issues arise bringing together the right stakeholders to drive resolution.
Updating program documentation and communicating status to stakeholders across the organization.
Identifying process improvement opportunities and working with technical teams to implement solutions that enhance promotion execution efficiency.
About the team
The Price Operations Execution Team ensures accurate and timely implementation of pricing strategies across Whole Foods Market stores. We work closely with merchandising marketing tech and store operations teams to deliver a seamless customer experience while maintaining pricing integrity. Our team values collaboration operational excellence and continuous improvement.
- Bachelors degree or equivalent
- 2 years of program or project management experience
- Knowledge of SQL
- Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
- 2 years of Excel or Tableau (data manipulation macros charts and pivot tables) experience
- Experience defining program requirements and using data and metrics to drive business decisions
- Experience demonstrating problem solving and root cause analysis
- Experience managing cross-functional programs with multiple stakeholders
- Experience developing program metrics and reporting on program health
- Experience writing program charters requirements documents and process documentation
- PMP or similar program management certification
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 55600.00 - 97400.00 USD annually
Required Experience:
Manager
About Company
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