L3 DBA Support Developer Engineer (For Pooling)

Position Description:

We are seeking an experienced L3 DBA Support Developer to provide advanced database administration development support and production support for enterprise applications including CGIs proprietary IP system CACS X. This role is responsible for handling L3 escalations complex database issues and ensuring the stability performance and reliability of CASC X database environments. Training on CACS X will be provided and the successful candidate is expected to quickly gain deep functional and technical proficiency to support business and operational needs.

Your future duties and responsibilities:

Database Administration & L3 Support
Provide L3 support for complex database incidents and escalations
Administer monitor and maintain PostgreSQL and MongoDB databases across production and non-production environments
Support application teams with schema changes data issues and database-related defects
Perform root cause analysis (RCA) and implement permanent fixes

Development & Application Support
Support CACS X application teams with database design changes schema updates and data issues
Collaborate with developers and architects on database-related enhancements and fixes
Assist in performance troubleshooting and database stability improvements
Provide technical guidance and mentoring to L1/L2 support resources

Operations & Reliability
Support database deployments upgrades patches and environment maintenance for CACS X
Ensure data integrity availability and compliance with operational standards
Participate in on-call rotations and critical incident support when required

Required qualifications to be successful in this role:

High Priority (Must-Have)
Strong hands-on experience with PostgreSQL
Strong hands-on experience with MongoDB
Proven experience handling L3 database support in production environments
Minimum 5 years of database administration and support experience

Medium Priority (Required / Strong Advantage)
Solid Linux experience (command line usage system troubleshooting)
Proficiency in scripting (Shell Bash Python or similar) to support operations and diagnostics

Low Priority / Nice to Have
Experience with high availability and replication setups
Knowledge of query optimization and performance tuning
Experience with backup recovery and automation solutions

Other Skills & Competencies
Strong analytical and problem-solving skills
Ability to work independently on complex mission-critical issues
Effective communication skills for technical and non-technical stakeholders
Ability to work under pressure in a production support environment
Experience working in Agile or ITIL-based environments is a plus

Work Setup and Schedule
Must be amenable to working onsite 3 days a week in McKinley Taguig
Hybrid work setup
Shifting schedule / on-call support as required

Skills:

• Database Administration

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.