Talent & Culture Manager

Talent&CultureManagerRemote Full-Time

Position Overview

RedRover is a fully remote company and this role is no exception. Were seeking aTalent&CultureManagerwho thrives at the intersection of recruiting speed people strategy and operational excellence. This role goes well beyond filling seats youll own the full employee lifecycle: from the moment a candidate enters the pipeline to the day a pack member celebrates their third anniversary (and beyond).

With a Business Operations Specialist rolling up to this position youll have support on the operational side while you focus on what matters most: building the kind of team andculturethat drives RedRovers continued growth all from wherever you do your best work. This role is designed for someone who moves with urgency without sacrificing judgment communicates persuasively and measures success by outcomes not activity.

Reporting to the COO theTalent&CultureManagerowns recruiting performance employee experience and the people systems that keep the pack running at full speed.

This role requires someone who:

• Fills roles fast without cutting corners on fit
• Reads people well both to sell a compelling vision to the right candidate and to assess cultural fit with precision
• Adapts quickly when priorities shift (and they will)
• Brings structure without bureaucracy
• Solves problems before they become noise
  

Key Responsibilities

TalentAcquisition (70%)

• Own full-cycle recruiting across all open roles from intake through offer and close
• Lead disciplined proactive passive outreach as the primary sourcing strategy identifying and engaging talent before theyre looking not waiting on applications
• Build and manage relationships with candidates to deliver an exceptional experience from first contact to Day 1
• Partner with hiring managers to define role requirements calibrate on candidate profiles and move decisively
• Develop and maintain a proactive talent pipeline for high-frequency or strategic roles
• Negotiate compensation and benefits packages with candidates balancing candidate expectations with internal equity and budget and doing so with confidence and skill
• Track and report on recruiting KPIs including time-to-fill offer acceptance rate and source effectiveness

Culture& People Operations (30%)

• Own and continuously improve the onboarding experience to accelerate new hire productivity and integration
• Oversee benefits and compensation policy keeping RedRover competitive and ensuring pack members understand and use what they have
• Administer and act on eNPS survey results identifying trends and driving meaningful follow-through
• Lead employee development programs and support managers in growing their teams
• Maintain HR documentation process guides and policy frameworks clear current and accessible
• Partner with leadership on retention strategy using data to stay ahead of flight risks
• Lead and develop the Business Operations Specialist

KPIs That Define Success

• Time-to-fill across open roles
• Offer acceptance rate
• New hire 90-day retention
• eNPS scores and trend over time
• Onboarding satisfaction
• Process documentation completion and currency

Qualifications

• 5 years in a talent acquisition or people operations role with at least some time in a fast-moving small-to-mid-size company
• Extensive experience recruiting marketing roles you understand the discipline know where to find great marketing talent and can evaluate candidates with credibility
• Marketing agency experience is a plus though not required
• Proven track record of filling roles quickly and well through disciplined passive sourcing you have metrics to show it
• Skilled negotiator who can navigate comp and benefits conversations with candidates confidently
• Strong communicator who can persuade not just inform candidates should want to join after talking to you hiring managers should trust your read and cultural fit should never be an afterthought
• Comfortable building and improving processes without needing them to exist first
• Experience with HR functions beyond recruiting: benefits administration onboarding compensation and employee relations
• Self-directed and outcome-obsessed you keep score and adjust when the numbers arent right
• Reasonable attention to detail: thorough enough to get it right practical enough to keep moving
• Experience managing or mentoring staff is a plus

Compensation & Benefits

Youll earn a competitive base salary plus meaningful upside through a performance-based bonus structure tied directly to your KPIs including time-to-fill retention and employee engagement. If you hit your numbers youll feel it in your paycheck.

Beyond base and bonus RedRover offers one of the more thoughtful benefits packages youll find at a company this size:

• Healthcare dental and vision coverage
• Generous paid time off that escalates with tenure
• Vacation expense reimbursement (because time off should actually feel like time off)
• Pet insurance
• Daycare expense reimbursement
• Fitness benefits
• Paid maternity/paternity leave after a period of tenure
• Retirement contributions after a period of tenure
• Flexible hours
• Full remote work from wherever you do your best work

For the right person this is a strong total compensation story. Wed rather attract someone whos motivated by what they build and what they earn for building it well than someone chasing a number alone.

AboutCultureIndexAfter you apply for this position you will receive a thank-you email along with a link to a short survey. Its important that you complete this workplace preference survey as your application cannot be reviewed until its complete. Great news though it only takes 810 minutes to complete.

Learn About RedRoversCultureTo learn more about our unique best-in-breedculture click here.

RedRover is an Equal Opportunity Employer.

Required Experience:

Manager