If you like change change to us
We are an international mid sized group with appetite for innovations approachable management lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!
Your Role:
- As a Junior position in the global team you will support the availability of IT systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.
- You provide 1st and 2nd Level support solving current network security related incidents service requests changes and problems.
- You will pro-actively monitor and improve IT network security systems to provide optimal performance.
- Perform regular system health-checks including but not limited to:
- Review and resolution of network alerts generated via NORMA Group monitoring systems.
- Ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.
- Proactive resolution of network and network security related incidents and alerts.
- Regularly prepare implement and review firewall policy rule changes.
- Handle configuration maintenance and monitoring of active LAN NAC (802.1x) global-WAN switches routers load balancers reverse-web-proxy firewalls SD-WAN wireless infrastructure and other network equipment from a variety of manufacturers: Check Point VMWare Velocloud HP/Aruba Cisco Citrix Netscaler Microsoft Azure.
- Actively participate in projects related to new implementations architecture changes upgrades optimisation and migrations of business acquisitions.
- Implement and maintain documentation for networks and systems SOPs (Standard Operating Procedures) licenses etc. including using diagramming tools such as MS Visio.
Requirements:
- Education / Experience: Degree in computer science or 1-year experience working in IT ideally as Network Analyst or Administrator or an IT role where general network administration was over 50% of duties
- Licences / Certifications: Holding or working towards Industry recognized certifications such as: CCNA or Network
- You have a good understanding of technologies such as: SD-WAN MPLS VPN Encryption Cloud-based Software Defined Networking Network-based Security: IDS-IPS Network Access Control and 802.11ac-ax (WiFi5 and 6) Wireless Infrastructure.
- You have strong communication skills (including fluent English) working with and coordinating actions with third-parties/ external consultants
- You are a team player and you like to work in an international environment
At NORMA Group we believe that diverse perspectives drive innovation. We welcome individuals with a wide range of skills and experiences to develop solutions that make a global impact. As a proud equal opportunity employer we are committed to fostering a workplace where everyone feels respected empowered and heard.
Contact for this position: Alma Reyna Chaparro
NORMA Group Human Resources
Ave Eje Gabriel 1850
Cd. Juarez Chih. Mexico
Required Experience:
Junior IC
If you like change change to us We are an international mid sized group with appetite for innovations approachable management lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good t...
If you like change change to us
We are an international mid sized group with appetite for innovations approachable management lead by objectives / targets which give the opportunity of a wide range of empowerment. We as a growth oriented market leader invite you to join us on our journey from good to great!
Your Role:
- As a Junior position in the global team you will support the availability of IT systems and services for an international company with more than 65 locations worldwide including multiple cloud-based and physical data centers.
- You provide 1st and 2nd Level support solving current network security related incidents service requests changes and problems.
- You will pro-actively monitor and improve IT network security systems to provide optimal performance.
- Perform regular system health-checks including but not limited to:
- Review and resolution of network alerts generated via NORMA Group monitoring systems.
- Ensuring system recoverability by actively monitoring and maintaining regular fail-over testing processes.
- Proactive resolution of network and network security related incidents and alerts.
- Regularly prepare implement and review firewall policy rule changes.
- Handle configuration maintenance and monitoring of active LAN NAC (802.1x) global-WAN switches routers load balancers reverse-web-proxy firewalls SD-WAN wireless infrastructure and other network equipment from a variety of manufacturers: Check Point VMWare Velocloud HP/Aruba Cisco Citrix Netscaler Microsoft Azure.
- Actively participate in projects related to new implementations architecture changes upgrades optimisation and migrations of business acquisitions.
- Implement and maintain documentation for networks and systems SOPs (Standard Operating Procedures) licenses etc. including using diagramming tools such as MS Visio.
Requirements:
- Education / Experience: Degree in computer science or 1-year experience working in IT ideally as Network Analyst or Administrator or an IT role where general network administration was over 50% of duties
- Licences / Certifications: Holding or working towards Industry recognized certifications such as: CCNA or Network
- You have a good understanding of technologies such as: SD-WAN MPLS VPN Encryption Cloud-based Software Defined Networking Network-based Security: IDS-IPS Network Access Control and 802.11ac-ax (WiFi5 and 6) Wireless Infrastructure.
- You have strong communication skills (including fluent English) working with and coordinating actions with third-parties/ external consultants
- You are a team player and you like to work in an international environment
At NORMA Group we believe that diverse perspectives drive innovation. We welcome individuals with a wide range of skills and experiences to develop solutions that make a global impact. As a proud equal opportunity employer we are committed to fostering a workplace where everyone feels respected empowered and heard.
Contact for this position: Alma Reyna Chaparro
NORMA Group Human Resources
Ave Eje Gabriel 1850
Cd. Juarez Chih. Mexico
Required Experience:
Junior IC
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