House Keeping Executive
Central Delhi - India
Job Summary
Key Responsibilities
- Quality Assurance: Inspect rooms regularly and resolve guest complaints regarding housekeeping.
- Interdepartmental Coordination: Collaborate with the Maintenance/Engineering team for repairs and the Front Office for room inventory management.
- Operational Management: Oversee daily cleaning of guest rooms and public areas to meet brand standards.
- Staff Leadership: Hire train schedule and evaluate housekeeping personnel.
- Inventory & Budgeting: Manage purchasing inventory of linens and cleaning supplies and control departmental expenses.
Requirements
- Experience: Usually requires at least 2 10 years of experience in housekeeping with 2 3 years in a similar leadership role.
- Education: A diploma or degree in hospitality management or related field is often preferred.
- Skills: Strong leadership communication organizational and budgetary skills are essentialKey Performance Indicators
- Maintaining high cleanliness scores and guest satisfaction ratings.
- Adhering to operating budgets.
- Ensuring efficient turnaround times for room cleaning.