VP of Operations

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

At NAYA were on an exciting journey - growing fast sharing authentic fresh and nutritious Middle Eastern flavors and building a team that grows right along with us.

Our mission is to build genuine connections through the Middle Eastern flavors that nourish and inspire us

We are looking for an experienced passionate person to grow with us as we live our mission. If youre ready to lead with heart inspire others and be part of something bigger NAYA is the place to make it happen.

You will love working at NAYA
We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond including:

Competitive pay to recognize your impact
Competitive bonus plan

Paid Vacation time

Medical dental and vision insurance to keep you healthy and thriving
Flexible Spending Account
Commuter benefits to make life easier
Employee discounts and free NAYA meals because we believe in enjoying what we serve
Pet Insurance - because we love our furry friends
Growth opportunities at every level we invest in developing leaders from within

Employee Assistance Pay on Demand Identity Theft Protection and much more!

At NAYA youll find more than a job youll find a community that values you supports your goals and celebrates your success.

About the Role

TheVicePresidentofRestaurantOperations-functionalleaderstotranslatestrategyintoconsistenthigh-performingrestaurantexecutionacrossallmarkets.

Thisleaderwillownfieldoperationsmarketexpansionreadinessandthedevelopmentofastrongpeople-firstculturethatdeliversexceptionalguestexperienceswhiledrivingprofitablegrowth.

HowYoullMakeanImpact

OperationalStrategy&BusinessPerformance

Translatecompanystrategyintoclearexecutableoperationalplansacrossallrestaurantsandmarkets
Driveconsistentimprovementinkeyperformancemetrics:salestransactionslaborproductivityfoodcostandstore-levelprofitability
Establishandreinforceoperatingstandardsthatensureconsistencyefficiencyandscalability
BuildsystemsroutinesandaccountabilitystructuresthatelevateexecutionacrossAreaManagersandGeneralManagers
PartnerwithFinancetomanagebudgetsforecastsandperformancetargets

MarketGrowth&NewMarketStrategy

Leadoperationalreadinessfornewrestaurantopeningsandmarketexpansion
Developscalableplaybooksforenteringandstabilizingnewmarkets
PartnerwithRealEstateDevelopmentandMarketingtoensuresuccessfulmarketlaunches
Buildregionalleadershipstructurestosupportmulti-marketgrowth(MarketDirectorsAreaManagers)
Identifyrisksandopportunitiesinnewandexistingmarketsadjustingstrategyaccordingly

GuestExperience&BrandExecution

Ensureconsistentdeliveryofahigh-qualityhospitality-drivenguestexperienceacrossalllocations
Championinitiativesthatenhancespeedaccuracyfoodqualityandoverallguestsatisfaction
PartnerwithMarketingandCulinarytobringbrandandmenuinitiativestolifeinrestaurants
Leverageguestfeedbackandoperationaldatatocontinuouslyimprovetheexperience

People&CultureLeadership

Builddevelopandleadahigh-performingfieldorganizationrootedinNAYAsvalues
Createclearexpectationscoachingrhythmsandaccountabilityacrossalllevelsofoperations
PartnerwithPeople&Culturetostrengthenhiringonboardingtrainingandretentionstrategies
Developstrongleadershippipelines(ShiftLeadersGMsAreaManagersMarketDirectors)
Fosteracultureofownershipaccountabilityandcontinuousimprovement

Compliance&NYCOperationalExpertise

EnsurefullcompliancewithalllocalstateandfederallaborlawswithdeepexpertiseinNYCFairWorkweek(FWW)requirements
PartnerwithHRandLegaltomitigateriskandupholdbestpracticesacrossschedulingpayandemployeerelations

WhoYouAre

Astrategicrestaurantoperatorwhocanzoomouttosetdirectionandzoomintodriveexecution
Abuilderwhothrivesingrowthenvironmentsandknowshowtoscalesystemsteamsandperformance
Astrongpeopleleaderwhodevelopstalentandholdsteamsaccountable
Highlydata-drivenwiththeabilitytotranslateinsightsintoaction
Hands-onvisibleandpresentinthefield

WhatYoullBring

10yearsofprogressiverestaurantoperationsleadershipexperience-withsignificantexperienceinthefastcasualsector
CurrentorpriorexperienceasaVicePresidentorSeniorDirectorofOperationsinamulti-unitfastcasualrestaurantbrand
Provensuccessleadingmulti-marketoperationsandsupportingnewmarketexpansion
DeepexperienceoperatinginNewYorkCityincludingstrongworkingknowledgeofFairWorkweek(FWW)andlaborcompliance
Demonstratedabilitytodriveoperationalperformanceandimproveunit-leveleconomics
Experiencebuildingandleadinghigh-performingfieldleadershipteams
Strongcross-functionalpartnershipskills(FinanceHRMarketingCulinaryTechnology)

YouwillloveworkingatNAYA

Bonus:20%(50/50personal/companyperformance)
HealthInsurance:NAYApays80%individualmedical
TechnologyReimbursement:$60/month
PaidTimeOff:4weeksPaidVacationTime/56hourssick/safetime
PaidHolidays:12days/year
OtherOptional:CommuterBenefitsFSALTD/STDEmployeeAssistancePetInsurance
MostImportantly:FreeNAYA

Required Experience:

Exec

At NAYA were on an exciting journey - growing fast sharing authentic fresh and nutritious Middle Eastern flavors and building a team that grows right along with us.Our mission is to build genuine connections through the Middle Eastern flavors that nourish and inspire usWe are looking for an experien...