Operational Engineer

Hi Im Martha Garces your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are seeking a Operational Engineer focused on cross-product integration across Ascendon Xponent and Quote & Order. The role involves enabling integration for SSO UX and AI-driven functionality across web portals APIs and automated processes.

This position requires a hands-on engineer with strong experience in building and operating scalable cloud-native systems end-to-end.

We are looking for a Operational Engineer who will:

• Design and implement cross-product integration solutions across SSO UX APIs and automated workflows.

• Build test deploy and operate services end-to-end across the platform.

• Develop and maintain cloud infrastructure and automation on AWS.

• Work with containerized applications and Kubernetes-based orchestration.

• Develop features and automation using Python and C#.

• Ensure operational excellence by delivering highly available and scalable systems with monitoring alerting and incident response.

• Manage Work Order processes for onboarding internal applications and external customer identity providers.

• Own the full lifecycle of services including development deployment and production operations.

• Collaborate with engineering teams to improve reliability scalability and integration across systems.

• Leverage AI code assistants (e.g. Cursor GitHub Copilot Codex Claude Code Windsurf) to enhance development efficiency.

Is this opportunity right for you We are looking for candidates who:

• 45 years of experience in DevOps platform engineering or related roles.

• Strong experience with AWS cloud environments.

• Proficiency in Python and C#.

• Hands-on experience with Terraform for Infrastructure as Code.

• Experience with containers and Kubernetes.

• Strong understanding of APIs web portals and distributed systems.

• Experience with monitoring alerting and incident management in production environments.

• Ability to manage end-to-end delivery (build test deploy operate).

• Strong problem-solving and troubleshooting skills.

• Good communication and collaboration skills.

• Ability to read write speak and understand the English language in a business environment

CSGer Perks & Benefits

• Work from Home in-office or hybrid

• Employee Belonging Groups

• Healthcare: Dental Medical and Vision

• Paid Vacation Volunteer and Holiday Time Off

• And so much more!

#LI-Remote

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.