Automation Solution Expert

ThisisWorldline

We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shapethe evolution.

The Opportunity

We are expanding our automation roadmap with a specialist who combines Robotic Process Automation (RPA) expertise with intermediate AI/LLM capabilities. This role will enable intelligent process automation across Corporate IT and Global Management Units (GMUs) tackling complex cross-functional tasks to drive organization-wide operational efficiency.

Day-to-Day Responsibilities:

• Design develop and deploy end-to-end automated solutions across Corporate IT and GMUs using RPA tools (e.g. UiPath Automation Anywhere Blue Prism) and AI/LLM capabilities.
• Collaborate with business IT and operations teams to identify prioritize and scope automation opportunities that deliver measurable value.
• Integrate AI/LLM models to enhance decision-making data extraction natural language processing and exception handling within automated processes.
• Build robust scalable and secure automation architectures including process discovery process mapping workflow orchestration and error handling.
• Develop and maintain reusable components libraries and governance artifacts (standards security logging versioning reusability).
• Implement AI/LLM-assisted content understanding document processing chat-based automation and intelligent data routing.
• Define and monitor KPIs for automation initiatives (e.g. ROI cycle time reduction error rate compliance adherence); provide regular gap analyses and improvement plans.
• Ensure compliance data privacy and security considerations are embedded in automated solutions.
• Collaborate with IT to deploy operate and monitor automation runtimes in on-premises and cloud environments as needed.
• Build test and maintain automated tests and runbooks; participate in incident management and change control processes.
• Provide mentorship or knowledge transfer to IT and business users; contribute to center of excellence (CoE) activities if applicable.
• Stay current with evolving RPA and AI/LLM trends evaluating new tools and approaches for potential adoption.

Who Are We Looking For:

We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:

• Bachelors degree in Computer Science Engineering Information Technology or related field; or equivalent practical experience.
• 4 years in RPA development and operations
• Excellent analytical and problem-solving skills; strong communication and stakeholder management.
• Ability to work cross-functionally and manage multiple initiatives with competing priorities.
• Proficiency with UiPath and hands-on experience building automated workflows.
• Intermediate AI/LLM capabilities: experience with model integration prompt design evaluation and practical use cases (e.g. document processing NLP data extraction classification).
• Strong programming/scripting skills (e.g. Python PowerShell JavaScript) for automation enhancements and integration.
• Experience with APIs web services data formats (JSON XML) and data transformation.
• Knowledge of data privacy security and compliance considerations in automation.

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.