Community Engagement Coordinator

About Us

More to Say is a pediatric development and therapy center offering speech & language feeding and occupational therapy services as well as holistic enrichment programs and homeschooling classes. We are committed to empowering all children to live happy fulfilling lives by supporting families and providing a positive environment that encourages growth through a collaborative team approach. We hold the whole team accountable to ensure we produce extraordinary outcomes with the highest integrity. Our team consists of clinicians and administrative staff dedicated to working with children and providing the highest quality services.

Position Overview

The Community Engagement Coordinator (CEC) plays a key role in driving practice growth and community impact. This position is responsible for building strong referral relationships coordinating engaging events and increasing awareness of More to Say within the community. You will act as a liaison between the practice and referral sources such as pediatric offices daycares and community organizations ensuring families can easily access our services and resources.

Home office location can be in either our Oxford or Shelton CT clinic. Additionally weekly hours are spent out of office directly interacting with the community.

What Youll Do

Community Outreach & Relationship Building

• Build and maintain relationships with referral sources (physician offices daycares community centers)
• Conduct regular in-person visits to referral locations (reliable transportation required)
• Schedule and coordinate lunch & learn presentations and educational opportunities
• Serve as a liaison between referral partners and the practice

Event Planning & Coordination

• Research and coordinate participation in community events
• Plan and execute internal and external events workshops and classes
• Manage all logistics materials and event checklists
• Encourage staff participation and maximize event engagement
• Track attendance and facilitate referrals from events

Marketing & Promotion

• Assist in developing promotional strategies and campaigns
• Create and distribute surveys to guide marketing initiatives
• Analyze survey data and adjust outreach efforts accordingly
• Collaborate with the Social Media Specialist on content ideas and newsletters

Patient & Family Experience

• Act as an advocate for patients and families
• Communicate with referral sources to ensure high-quality care delivery
• Support families in accessing services and resources

Data Tracking & Performance

• Track referrals events and outreach metrics
• Maintain accurate records and complete weekly/monthly reporting
• Monitor KPIs and proactively address performance gaps

Team Contribution & Culture

• Participate in team meetings trainings and community initiatives
• Support office organization and marketing material inventory
• Contribute to a positive collaborative and mission-driven culture
• Participate in any task that supports the mission of More to Say

What Success Looks Like

• Monthly referrals are consistently increasing
• New referral sources are established each month
• Referrals per source are growing over time
• Event attendance continues to increase
• Lunch & learns scheduled monthly

What Were Looking For

Core Skills & Abilities

• Strong communication and relationship-building skills
• Highly organized with excellent time management
• Ability to think quickly and problem-solve independently
• Comfortable working in a fast-paced team-oriented environment
• Self-motivated and driven to meet goals and targets
• Adaptable flexible and solution-focused

Additional Requirements

• Reliable transportation for community visits
• Strong attention to detail and ability to follow systems
• Consistent attendance and punctuality

Benefits & Perks

• Paid holidays
• Paid time off (PTO)
• Employer sponsored health insurance
• 100% employer sponsored vision & dental insurance
• Retirement plan with employer match
• Mileage reimbursement
• Employee wellness program
• Financial wellness program
• Continuing education program & reimbursement
• Opportunities for growth and leadership
• Team building activities
• Thorough training and individual learning path
• Supportive work environment
• Bonus pay
• Payroll deduction options for supplemental insurance

Pay: $20.00 - $25.00 per hour