Billing Manager

Were quickly growing and super excited for you to join us!

About Topsort

At Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in making advertising intuitive intelligent and genuinely cool without any of the creepy ads or cookie-obsession (well maybe just the chocolate ones). In a rapidly changing industry were on a mission to democratize monetization access for all and ensure that advertising doesnt leave any brand or seller feeling confused or overwhelmed

Today Topsort has 6 major hubs worldwide and employees in 13 countries including Menlo Park Boston Santiago Chile São Paulo Brazil Barcelona Spain and Sydney Australia. We are a truly global company that was born in the pandemic thats had rapid growth since out of a genius product a customer-first mentality and a hardworking team of talented individuals. Since our founding in 2021 weve gained customers in retail marketplaces and delivery apps in 40 countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment Do you like seeing your work create real-time impact being part of a rocket ship from the very beginning Lets do the unimaginable - lets make ads clean and cool again with AI and modern technology.

Why Topsort Why now

Topsort is changing the way Retail Media works. By joining our scaling team youll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide and your innovations will leave a lasting mark on the industry as a whole. Retail Media is on the verge of a new era and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now youll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If youre looking to define your career as something greater than yourself come scale with us.

What its like to work at Topsort

At Topsort we communicate openly and move fast. We say things as they are challenge each other early and embrace feedback with curiosityits how we build better faster. Every experiment has a purpose and every outcome helps us make the next decision smarter. Theres no single formula for success here; we find what works improve it and scale it.

Were collaborative internally and competitive externallynever the other way around. The pace is quick sometimes a 100-mph kind of fast and thats what keeps it exciting. We act with intent lift each other up and turn bold ideas into real results. No endless meetings hereif it can be done today it gets done today.

What Is This Role Like

Were looking for a sharp execution-driven Billing Manager to own and scale global billing and collections at Topsort. Youll operate at the intersection of Finance Sales and Customer Success ensuring accurate compliant invoicing across regions while improving systems reducing errors and driving cash flow. This role is about bringing structure and scalability to complex operations resolving billing issues quickly and enabling strong revenue performance in a fast-growing environment.

In this role you will:

• Billing Operations Ownership: Own end-to-end billing processes across multiple entities and regions ensuring accurate timely and consistent invoicing aligned with contractual terms.
• Collections & Cash Flow Management: Lead the collections process proactively managing outstanding invoices reducing DSO and serving as the primary point of contact for all billing and payment-related client inquiries.
• Systems & Process Optimization: Optimize billing systems (e.g. NetSuite Sequence) and workflows to improve efficiency reduce errors and build scalable processes that support company growth.
• Compliance & Local Regulations: Ensure all invoicing complies with local tax regulations and fiscal requirements across jurisdictions balancing standardization with country-specific requirements.
• Issue Resolution: Identify and resolve billing discrepancies proactively partnering with Finance Sales and Customer Success to address disputes efficiently and maintain client trust.
• Cross-Functional Collaboration: Collaborate closely with Finance Sales Customer Success and Legal teams to ensure accurate billing contract alignment and smooth revenue operations.
• Reporting & Insights: Provide clear visibility into billing performance collections status and potential risks enabling stronger financial decision-making and operational planning.

What We Think You Need to Be Successful - Were open to candidates who dont check every box but show strong potential.

Core Requirements & Experience:

• Experience: 2 years of experience in billing revenue operations or accounting ideally in multi-entity multi-country environments.
• Billing Expertise: Strong understanding of end-to-end billing cycles collections reconciliation and revenue operations in complex setups.
• Global Exposure: Experience working across US LATAM (including Brazil) APAC or EMEA with solid knowledge of local tax regulations and invoicing requirements.
• Systems & Tools: Hands-on experience with billing systems such as NetSuite Sequence or similar tools with a focus on optimization and scalability.
• Process Building: Proven ability to build standardize and improve billing processes in fast-paced high-growth environments.
• Stakeholder Management: Strong communication and structured thinking with the ability to partner effectively with clients sales teams and finance leaders.
• Detail & Ownership: Highly detail-oriented reliable and accountable you take full ownership and dont let things fall through the cracks.
• Language Skills: Full professional proficiency in English plus Spanish or Portuguese.
• Agility & Mindset: Comfortable operating in ambiguity with a hands-on problem-solving attitude and a strong drive to improve systems and processes.
• Collaboration: Team-oriented curious and eager to learn with the ability to thrive in a global remote-friendly and fast-evolving environment.

Bonus Points

• Experience in B2B SaaS ad-tech martech or data platforms advertising.
• Familiarity with retail marketplaces or media monetization.
• Fluency in additional languages beyond English.

What We Value

At Topsort we seek professionals who embody the following qualities to drive our mission forward:

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments turning chaos into structured innovation.
• Adaptability: Willingness to learn mentor lead and follow as the situation demands fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.

Do you sound like the right fit Lets dive right in!