Spanish Accounts Payable Accountant 1-Fin
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Purpose of Role:To manage operational deliverables and quality ticket handling for CSD (Customer Support Desk) with an objective to resolve escalations and provide guidance on end-to-end resolution for queries received through OSvC and over phone related to AP and and contribute to overall team goals with regards to process and quality improvement initiatives.
Key Strengths:
- Mustbe a self-starter and able to work independently. Should have high energy and be proactive in identifying issues finding root cause and implementing a solution. Should be a team player and work with different process managers to ensure that CSD is well informed about process changes and opportunities for improvement. The candidate needs to be proactive and willing to bring in new ideas to enhance process efficiency.
- Soft Skills English & Spanish - Excellent verbal and written communication skills ability to listen and understand the needs of the customer are essential qualities for this position. Additionally the candidate should be able to handle escalations and resolve conflicts in a professional and productive manner.
- Training skills - Should be able to stay current with process changes and provide training to the team members.
- Proficiency in Excel Word and Power point
Qualifications
Career Level - IC1
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
