Network Operations Lead #3159
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Network Operations Lead
Contract: 12-18 months
Location: Austin TX (Hybrid Onsite and Telework)
We are looking for a hands-on Network Operations Leader to support and guide day-to-day network operations across a large enterprise environment. This role is perfect for someone who leads by example is strong technically comfortable mentoring others and able to step in on complex issues while helping keep operations running smoothly. The ideal candidate will act as a senior escalation point for complex issues and assist with key initiatives including SD-WAN optimization observability improvements and security integrations.
Qualifications/Requirements:
Duties/Responsibilities:
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
Contract: 12-18 months
Location: Austin TX (Hybrid Onsite and Telework)
We are looking for a hands-on Network Operations Leader to support and guide day-to-day network operations across a large enterprise environment. This role is perfect for someone who leads by example is strong technically comfortable mentoring others and able to step in on complex issues while helping keep operations running smoothly. The ideal candidate will act as a senior escalation point for complex issues and assist with key initiatives including SD-WAN optimization observability improvements and security integrations.
Qualifications/Requirements:
- Bachelors degree in Computer Science Engineering or a related field
- 7 years of experience in network engineering administration or support within enterprise environments
- Experience in a Team Lead Lead Engineer or supervisory capacity (informal leadership is acceptable)
- Experience supporting 24x7x365 network voice and video environments
- Preferred experience with Cisco VoIP administration maintenance and design
- Strong background in WAN LAN wireless and SD-WAN technologies
- Experience with network monitoring and observability tools (e.g. ThousandEyes AppDynamics)
- Familiarity with network security integrations (e.g. NGFW identity services secure workload platforms)
- Strong troubleshooting skills with the ability to support high-priority incidents
Duties/Responsibilities:
- Collaborate with Infrastructure Engineering Data Center Telecom and Security teams on cross-functional initiatives
- Perform hands-on support of network operations including troubleshooting incident management and issue resolution
- Serve as a senior escalation point for network-related issues
- Responsible for assisting with coordination and prioritization of team workload
- Gather and provide status updates risks and mitigation plans to leadership
- Facilitate vendor coordination and support for network-related services
- Support SD-WAN implementation and optimization efforts
- Maintain network documentation architecture diagrams and operational procedures
- Ensure adherence to security standards policies and compliance requirements
- Work with cross-functional teams while assisting junior engineers and ensuring consistent service delivery
- Participate in change management processes and documentation efforts
- Support knowledge sharing and mentoring of team members
Genius Road LLC is proud to be a Certified Womens Business Enterprise an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications merit and business need.
About Company
Genius Road is a certified women-owned, boutique technical, telecom and executive recruiting firm based in Dallas, Texas.
