Marketing Workflow Operations Manager

Position Summary:

Reporting to the Group Manager Creative & Digital Marketing Process Operations the Manager Marketing Workflow Operations is responsible for overseeing the day-to-day execution of marketing and content workflows across the organization. This role ensures that marketing initiatives move efficiently through the content lifecycle by coordinating cross-functional teams managing operational workflows and supporting the consistent execution of established marketing processes.

The role serves as a key operational partner to marketing creative and brand teams maintaining visibility into project progress identifying workflow bottlenecks and helping ensure timely delivery of marketing assets. This position plays an important role in maintaining operational efficiency and enabling scalable content production across global marketing initiatives.

Key Responsibilities:

• Oversee the day-to-day execution of marketing and content workflows to ensure projects move efficiently through the marketing lifecycle.
• Coordinate with cross-functional teams including Marketing Creative Brand and Digital teams to support the operational delivery of marketing initiatives and campaigns.
• Act as a primary operational point of contact for workflow-related questions helping teams navigate established marketing operations processes and timelines.
• Monitor workflow performance and operational metrics to identify bottlenecks risks and opportunities for improved efficiency.
• Maintain visibility into project pipelines and workload distribution through marketing workflow platforms such as Workfront or similar tools.
• Support the implementation and adoption of marketing operations processes defined by the Creative & Digital Marketing Process Operations team.
• Assist in ensuring marketing and content deliverables align with defined operational standards timelines and quality expectations.
• Collaborate with internal stakeholders to coordinate project priorities and support smooth execution of marketing initiatives.
• Contribute to ongoing improvements that enhance workflow efficiency operational scalability and overall marketing productivity.
• Support coordination with external vendors or partners involved in marketing production or content-related activities.
• Support larger Creative & Digital Marketing Team initiatives and perform other duties as assigned.
• Demonstrate the SBD Values of Agility & Performance Courage & Innovation Inclusivity & Collaboration Integrity & Accountability

Qualifications:

• Bachelors degree in marketing communications Business Administration or a related field (or equivalent professional experience).
• 35 years of experience in marketing operations content operations project coordination or a related operational role.
• Experience working with marketing workflow or project management platforms such as Workfront Trello Asana or similar tools.
• Strong organizational and operational coordination skills with the ability to manage multiple initiatives simultaneously.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented mindset with strong focus on operational execution process adherence and workflow efficiency.

Preferred Qualifications

• Experience working within global or cross-functional marketing environments.
• Familiarity with marketing technology ecosystems and content production workflows.
• Experience supporting operational reporting dashboards or performance metrics.
• Exposure to digital asset management (DAM) or content management systems is a plus.

Key Competencies

• Workflow coordination and operational execution
• Cross-functional collaboration
• Project and workflow management
• Operational problem solving
• Process adherence and continuous improvement
• Communication and stakeholder management

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Global Benefits & Perks
Youll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.