VP, VBC Operations

ESSENTIAL FUNCTIONS

OperationalLeadership & Strategy

• Establish and lead the nationalgo-to-market and ongoing program managementstrategy forMSK VBCprograms ensuring alignment with organizational performanceobjectivespayor engagements and population health goals.

• Guide enterpriseoperationsinitiatives focused on improvingnetwork engagement patientengagementproviderand member experienceandVBC program performance.

• Mentor Network Management teamsacross all markets.

Oversight ofProject Management

• Directly supervise and mentorDirector VBC Project Management

• Establish consistentoperational processesperformance expectations and accountability standards across regions.

• Oversee processes for network accreditation with national agencies like URAC

• Oversee development of presentation materials forinternal meetings with Executive Leadership and the Board

Provider Engagement & Education

• Work with Vice President-VBC Network Management Vice President-VBC Care ManagementMedicalDirectorsand VBC CMOto develop and implement processes to support provider engagementandperformance improvement.

• Ensure coordinatedexecutionofnational network development and managementthroughwork with Vice President-VBC Network Management and VBC CMO.

Data-Driven Improvement

• Working withVBCleadership teamoverseereview ofkey performance metricsand reporting requirementsfor all stakeholdersacross all value-based programs.

• Partner withmedical economicsnetwork managementclinical operationsand medical directorteams toidentifyopportunities for performance improvement and translate insights into operational actions.

• Enhance the development of leading indicators and data insights critical to proactively manage performance across markets

• Direct enterprise performance improvement initiatives designed to enhance quality metrics outcomes and contract performance.

Client & Stakeholder Engagement

• ProvideVBC and operationalexpertisesupportin payer employer andotherclient-facing engagements.

• Supportvalue-basedcontract development negotiations and performance reviews withsubject matterexpertise.

• Communicateoperationalstrategies performance and improvement initiatives to executive stakeholdersand clients

Governance & Compliance

• Work withHOPCoLegal VBC CMO Medical Directors and Clinical Operations teams to supportcompliance with regulatory requirements accreditation standards and organizational policies across all markets.

• Promote a culture of accountabilityandcontinuous improvement throughout the organization.

• Other duties as assigned

EDUCATION

• BachelorsDegreepreferred

• MHA preferred

EXPERIENCE

• Minimumtenyears ofdirect experience with consistently increasing scope and scale of responsibility in healthcare consultingvalue-basedcare program management and operations.

• Experience working with and influencing large groups of providersin performance enhancement strategies

KNOWLEDGE

• Extensive knowledge ofvalue-basedcare programsquality improvement philosophymodelsand processes within a healthcare organization.

• Knowledge of quality management health information technology andthe use of data to drivephysician performance and practice efficiency

• Deep understandingofâVBC reimbursement modelsâ(populationhealth risk-based models sharedsavingsepisodes of care andcapitation).

• Knowledge of qualityfinancialand operationalmetricsfor program success

• Knowledge of clinical care processes.

• Knowledge ofprogram operationsperformanceandqualityimprovementinitiatives andhow to develop and implement strategic plans across avalue-basedcare network.

• Proficiencyof knowledge in health informatics and population health management

SKILLS

• Executive-level leadership skills withdemonstratedability to influence physicians and multidisciplinary teams across complex organizations.

• Strong analytical and data-interpretation skills withabilityto translate insights into clinical performance strategies.

• Excellent communication skills withabilityto engage senior executives clinicians payers and health system partners.

• High emotional intelligence and ability to drive alignment across diverse stakeholder groups.

• Skill in using computer applications to effectively produce needed reports toidentifytrends.

• Skill in evaluationanalysisand presentation of data to providers and committees.

• Skill in communicating effectively with all stakeholders across the medicalecosystemincluding but not limited to physicians healthcare administrators/systemsand insurers.

ABILITIES

• Proven ability to work cross-functionally in team environments to develop evaluate and execute best practice initiatives designed to promote excellence acrossVBC programs and strategies.

• Demonstratedability to generateinnovative ideas inperformance improvementand reportingwithabilityto influence andacquirenecessary resources across departments.

• Ability to mentor seniornetwork managementand clinical operationsleaders and develop high-performing teams.

• Ability to work effectively with providershealthcare systems/administrators health insurersmanagementandstaff.

• Ability tosynthesizeperformancedata andimplementsolutions tooptimizevalue-basedcareand program performance.

• Ability to mentor and train staffacross the VBC team.

• Ability to communicate verbally and in writing to various levels of staff.

ENVIRONMENTAL WORKING CONDITIONS

• Normal office environment.

• Some travelas neededforregional market and national meetings.

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment.

• Manual dexterity for use of keyboard and mouse

ORGANIZATIONAL REQUIREMENTS

• HOPCoMission Vision and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.

Required Experience:

Exec