General Manager Hilton experience preferred
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Principle Responsibilities & Position Purpose:
Responsible for the overall success of the hotel meeting or exceeding planned objectives from revenue and profit and ensuring guest satisfaction and product quality standards are met. Manage all areas of the hotel in accordance with Franchise Standards to achieve a friendly atmosphere of superior guest service and product quality. Provide exemplary performance for staff to follow. Understands and implements the mission statement values and culture at all times.
Pre-Requisites (Requirements):
Responsible for the overall success of the hotel meeting or exceeding planned objectives from revenue and profit and ensuring guest satisfaction and product quality standards are met. Manage all areas of the hotel in accordance with Franchise Standards to achieve a friendly atmosphere of superior guest service and product quality. Provide exemplary performance for staff to follow. Understands and implements the mission statement values and culture at all times.
Pre-Requisites (Requirements):
3 years of experience in supervising (at least)12 associates at a Hilton hotel preferred
Bachelors Degree preferred
At least five years experience in the hotel industry is preferred
Experience in accounting is preferred
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and punctuality
Must have a valid drivers license from the applicable state
Knowledge in Housekeeping Maintenance and a Food & Beverage operation is preferred
Work Environment & Context:
Must be able to perform major life activities: standing lifting bending reading concentrating thinking and communicating.
Must be able to stand for eight hours bend stretch and reach
Long hours are sometimes required.
Be available 24/7 weekends and holidays.
Must be able to push or pull 50 pounds and lift and/or carry 30 pounds
Required Knowledge Skills and Abilities:
Knowledgeable in:
Supervisory Skills: interview hire train appraise document motivate
Entire property staff services hours of operation type of rooms locations rates and discounts.
Revenue Management
Accounting practices
Safety and security measures
All functions procedures and policies of departments supervised
Daily hotel operations check daily events bulletin boards and be up to date on changes new procedures and events.
Accounting practices
Safety and security measures
All functions procedures and policies of departments supervised
Daily hotel operations check daily events bulletin boards and be up to date on changes new procedures and events.
Skills:
Train and develop associates through meetings logs etc.
Monitor and document associates for both positive and negative feedback
Maintain organization of supplies and order as necessary
Analyze work for accuracy of self and others
Computer literate to thoroughly operate property management system
Abilities:
Multitask detail oriented remain service centered
Effectively communicate with guests department heads associates and corporate office support staff.
Market and promote the property to increase exposure and sales.
Manage time effectively
Essential Functions:
Maintain a professional cohesive team by hiring training coaching counseling and developing the most qualified individuals.
Promote positive morale and friendly attitudes.
Complete administrative duties in a timely manner: schedules payroll inventories orders chargebacks CLC production controls etc.
Work within budgeted guidelines for maximum revenues and within labor models.
Maintain safety and security practices have thorough knowledge of emergency procedures.
Ensure guests are provided with the highest quality product and service.
Communicate and document using internal means: logs email etc.
Must be thoroughly familiar with the Associate Handbook implement all the rules policies and procedures established by the company; including but not limited to those contained in the Associate Handbook.
Maintain certification from a brand approved responsible vendor-training program.
Is responsible for implementing the companys Standard Operating Procedures at the hotel
Keeps Director of Operations promptly and fully informed of all problems or unusual matters of significance
Responsible for accurate labor statistics and accounts payable
Meets and exceeds guest expectations by providing service and teamwork
Required Experience:
Director
About Company
Job Responsibilities: Maintains the hotel and hotel rooms in a guest ready state. Works closely with the General Manager and the Head Room Attendant to clean e...
