Desktop Support Technician

Salt Lake, UT - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Posting Start DateJob Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment. If you are excited about a role but dont meet every bullet point we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Desktop Support Technician located in Salt Lake City.

Reporting to the IT Manager the Desktop Support Technician will be responsible for installing and helping desktop/laptop hardware and software computers peripherals office printers and maintain PC assets.

Shift: Monday - Friday 8:00 am - 5:00 pm

What a typical day looks like:

Attend production line incidents
Maintain AD GPOs
Maintain knowledge bases and document root causes
Interact with local networking and corporate licensing security firewall teams to keep the factory up to Flex standards
Plan monthly patching activities
Procure hardware and software
Collaborate with different departments on continuous improvements
Propose solutions to recurrent issues

The experience were looking to add to our team:

Strong expertise in Windows 10/11 and Windows Server environments including OS imaging and system maintenance
Hands-on experience with Active Directory (GPOs) WSUS Windows patching cycles ServiceNow and other desktop support tools
Solid break/fix and troubleshooting skills for laptops desktops docking stations and peripherals
Experience supporting and troubleshooting printers (Zebra Xerox) including drivers IPs and print servers
Foundational networking knowledge and troubleshooting skills (IP vs DHCP wired vs wireless VPN DNS); exposure to MDF/IDF and switches is a plus
Excellent customer service communication and time management skills with the ability to explain technical issues clearly
Experience with asset and lifecycle management spare equipment inventory practices; cloud awareness (cloud vs onprem) and relevant certifications (CompTIA A ITIL) are a plus

What youll receive for the great work you provide:

Full range of medical dental and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement

Job Category

Relocation:Not eligible

Is Sponsorship Available

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).

Required Experience:

Job Posting Start DateJob Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectfu...

Job Posting Start DateJob Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth were looking to add a Desktop Support Technician located in Salt Lake City.

Shift: Monday - Friday 8:00 am - 5:00 pm

What a typical day looks like:

Attend production line incidents
Maintain AD GPOs
Maintain knowledge bases and document root causes
Interact with local networking and corporate licensing security firewall teams to keep the factory up to Flex standards
Plan monthly patching activities
Procure hardware and software
Collaborate with different departments on continuous improvements
Propose solutions to recurrent issues

The experience were looking to add to our team:

Strong expertise in Windows 10/11 and Windows Server environments including OS imaging and system maintenance
Hands-on experience with Active Directory (GPOs) WSUS Windows patching cycles ServiceNow and other desktop support tools
Solid break/fix and troubleshooting skills for laptops desktops docking stations and peripherals
Experience supporting and troubleshooting printers (Zebra Xerox) including drivers IPs and print servers
Foundational networking knowledge and troubleshooting skills (IP vs DHCP wired vs wireless VPN DNS); exposure to MDF/IDF and switches is a plus
Excellent customer service communication and time management skills with the ability to explain technical issues clearly
Experience with asset and lifecycle management spare equipment inventory practices; cloud awareness (cloud vs onprem) and relevant certifications (CompTIA A ITIL) are a plus

What youll receive for the great work you provide:

Full range of medical dental and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement

Job Category

Relocation:Not eligible

Is Sponsorship Available

Required Experience:

Apply Now

About Company

Flex

Flex is the manufacturing partner of choice for streamlined product lifecycles. From design to end of life, our end-to-end services optimize efficiency.

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