Customer Inventory Manager (mfd)

Job Description

Do you want end-to-end ownership of B2B E-Commerce inventorywhere your decisions directly influence availability consumer sales and growth

Bring your inventory management expertise to the forefront and take end-to-end ownership of supply availability and stock optimisationusing data insight and smart decision-making to drive growth efficiency and customer satisfaction at scale.

Please note: This position can be based in our hub in London or our LEGO Office in Grasbrunn close to Munich and will follow a hybrid working model with 3 days in the office and up to 2 days remotely. Relocation support is not offered.

The closing date for applications will be Thursday 30th April 2026.

Core Responsibilities

• Owns end-to-end B2B E-Commerce inventory performance driving in-stock availability weeks of cover optimisation and healthy stock turns through robust forecasting replenishment and issue resolution.

• Owns the customer relationship relating to inventory strategy aligning demand supply and inventory strategies to support commercial priorities Tier 1 events and long-term growth plans.

• Plans and secures sufficient inventory for Tier 1 events and micro-occasions ensuring the right stock is in the right place at the right time to maximise sales and minimise risk.

• Drives customer inventory insights and reporting producing and circulating clear in-stock weeks of cover and inventory health reporting and representing the Centre of Excellence in regional inventory forums.

• Tracks consumer sales performance for novelties ensuring fast responsive replenishment to capture early demand signals and avoid lost sales during critical launch windows.

• Acts as a key contributor to the weekly BPR analysing stock sales and supply data to highlight risks opportunities and required actions.

• Builds inventory capability and awareness within the COE developing tools dashboards and training to improve decision-making collaboration and customer value creation.

• Collaboration with internal Supply Chain works in close collaboration with Supply Chain and Operations teams to manage constraints resolve exceptions and ensure accurate execution from forecast through to delivery supporting strong service and inventory performance

Play your part in our team succeeding!

You will be the go-to expert within the E-Commerce Centre of Excellence for all customer inventory matters working closely with Sales Marketing and E-Merchandising to ensure optimal inventory positioning that supports joint sales ambitions. By bringing clarity insight and strong collaboration you will help ensure consumers can always find the right products at the right time across our key retail partners. Great e-commerce performance starts with great inventory decisions. This role brings together teams data and execution to ensure our products are available when consumers want themmaking it a critical contributor to the wider business!

Do you have what it takes

• Some years experience in inventory management supply chain or demand planning ideally within a retail e-commerce or consumer goods environment

• Proven experience working directly with customer supply chains including demand planning replenishment and inventory performance management

• Strong understanding of end-to-end supply chain operations in a retail or e-commerce context; experience in the toy or fast-moving consumer goods industry is a plus

• Advanced analytical capability with hands-on experience using BW Power BI and Excel-based analysis tools to interpret data build insights and support decision-making

• Demonstrated ability to translate complex data into clear actionable recommendations for both technical and non-technical colleagues

• Highly dedicated and proactive with the ability to take ownership prioritise effectively and drive topics forward independently

• Strong collaboration and communication skills enabling effective partnership across Sales Marketing E-Merchandising Demand Planning and regional supply chain teams

• Continuous improvement mentality confidently challenging the status quo and driving positive change through new ideas process optimisation and innovative ways of working

• Business fluent in English

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme.

Workplace - When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.